U.S. Bank Prepaid Operations Manager in JACKSONVILLE, Florida
The role of the Financial Operations department within Prepaid Payments is to ensure all funds are properly posted to Cardholder accounts (regardless of origin), all transactions are properly accounted for and all underlying accounts are in balance and reconciled. Secondly, the team is to ensure that all cards issued by US Bank are properly escheated, if applicable. This team is currently involved in settlement activities across multiple payment gateways.
Oversee all Prepaid operation activities (includes 3 managers and approximately 20 additional full time employees) for ACH Processing, Wire Processing, Cardholder Account --Balancing and Settlement, Network Adjustments, Network Settlement and Escheatment processing processes
Proactively monitor and addresses any funding issues (ACH, Wire, Batch)
Identify financial risk and enact controls to minimize risk
Identify and lead efforts to find automated solutions and workflow optimization opportunities to make the groups more efficient and effective
Monitor and respond timely to all audit/compliance activities/requests
Interface with USB controllers’ group relating to the disposition of reconciling items of the U.S. Bank issued cards.
Settlement and Funding Interface to Issuing Banks and Processing Clients including
- Engage with the department managers to ensure that all compliance deadlines and SLA’s are met
Bachelor's degree (preferably in Accounting) or equivalent work experience
8-10 years of operations-related experience
Five or more years of supervisory/management experience
Understands prepaid payments processes, systems and policies
Excellent organizational, managerial and project management skills
Well-developed customer relations skills
Excellent interpersonal, verbal and written communication skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Exhibits quality team leadership characteristics
Primary Location: Florida-FL-Jacksonville
Shift: 1st - Daytime
Average Hours Per Week: 40
Requisition ID: 190032615
U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.