U.S. Bank Jobs

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U.S. Bank eLearning Instructional Designer in Jacksonville, Florida

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

Instructional Designers are responsible for leading the production and management of curricula, courses, E-Learning materials, and performance support materials used for training, using a variety of tools and systems.

Position Highlights

  • Plans and designs the development, deployment, and evaluation of training solutions with internal resources and external vendors

  • Works with business line managers and with peers to formulate project objectives, scope, and schedule for producing the deliverables

  • Determines training needs with stakeholders through observation of job tasks, group and individual interviews, questionnaires or surveys, and other appropriate needs analysis methods or techniques

  • Designs performance-based and knowledge-based tests to assess understanding and measure learning of training content

  • Develops and organizes training material and content into meaningful learning modules, which are then deployed in various training tools such as facilitator guides, learning guides, tests, E-Learning software, job aids, or other relevant learning resources

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • Two to four years of instructional design experience

Preferred Skills and Experience

  • Instructional Design experience to include 2+ years of experience using eLearning software.

  • Basic knowledge of the systems approach to the design of instructional curricula and materials

  • Working knowledge and skill using word processing, spreadsheet, presentation, screen capture, graphics, authoring tools, and project management software

  • Some experience publishing content via a content management system (CMS)

  • Experience in the design of eLearning modules that address different learning styles.

  • Excellent interpersonal, verbal and written communication skills

  • Strong analytical, decision-making, planning, and program design skills

  • Strong organizational and prioritization skills

  • Familiar with the usage and functionality of the Learning Management System (LMS)


Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers (https://www.usbank.com/careers/index.html) .

EEO is the Law

Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://www.usbank.com/careers/verification-of-eligibility-for-employment.html) .

Our 74,000 employees work across departments to help our millions of retail, business, wealth management, payment, commercial and corporate, and investment services customers across the country and around the world turn their dreams into reality. Our employees are empowered to create change and drive our future, and we pride ourselves on diligently and ethically upholding U.S. Bank’s best-in-class financial record and legacy of more than 150 years in banking. Most importantly, we put people first, cultivating and treasuring meaningful relationships with the customers we serve, the colleagues we support and the communities where we live and work.