U.S. Bank Software Engineer in Irving, Texas
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
This position will be responsible for the analysis, design, testing, development and maintenance of best in class software experiences. The candidate is a self-motivated individual who can collaborate with a team and across the organization. The candidate takes responsibility of the software artifacts produced adhering to U.S. Bank standards in order to ensure minimal impact to the customer experience. The candidate will be adept with the agile software development lifecycle and DevOps principles.
Consistently creates optimal design adhering to architectural best practices; considers scalability,
Participate in rotation to provide 24 x 7 Credit Card communications and support for key Credit Card Partnerships
Provide email communications for Sev 1 and Sev 2 incidents to key business stakeholders and relationship managers where there is cardholder impact for any Credit Card Products.
Provide non-technical/easy to understand description of issue along with application(s) impacted and description of cardholder impacts.
Engage in external Partner incident calls representing Elan/US Bank, providing Partner appropriate details on outages within Elan/US Bank and ETAs for resolutions as requested.
Provide Partner appropriate recap of incidents including root cause, cardholder impact, infrastructure/application improvements (as applicable) to prevent future incidents. Working with Reliability Support and Relationship Management.
Participate in Partner led Post Mortem discussions, including others as appropriate to discuss Elan/US Bank incidents.
Manage communications/resolutions to Partner on Post Mortem follow-ups and improvements.
Partner with RPS on repeatable incidents, including problem record follow-up
Thorough understanding of a feature, the users impacted, the flows impacted and feature's purpose
Technical designs are clear, well thought out, and considers dependencies, failure states, maintainability, testability and ease of support
Considers scalability, reliability and performance of systems/contexts affected when defining technical designs
Understands the team's domain, how work in this domain relates to the team's objectives and deliverables and how it contributes to overall business strategy and how technical strategy maps to this
Thoroughly understands the business model in relation to their current product focus area
Ability to analyze the bigger picture, identifying and prioritizing with the aim to consider more than one domain within an analysis
Looks for opportunities to simplify product and technical design
Adept with agile software development lifecycle and DevOps principles
Able to communicate processes and results with all parties involved in the product team, including engineers, product owner, scrum master, third party vendors and customers
echnical understanding of application solutions, above and below the glass Strong problem-solving and analytical skills
Technical understanding of application solutions, above and below the glass
Excellent communication and interpersonal skills
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting careers.usbank.com .
EEO is the Law
Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.