U.S. Bank Group Application Manager - Early Resolution in Irving, Texas
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
About the team
This team does all aspects of the SDLC, build, analysis, testing for Default Servicing for U.S. Bank Home Mortgage, with a focus on the early resolution platform. It is a workflow-based system that allows a loan to process from start to finish for loss mitigation for default servicing.
What you'll do
Manage multiple development projects, development teams, and/or application support functions. Recruit, direct, motivate and develop staff, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team. Oversee the development and implementation of multiple, complex, organization-wide systems. Work closely with client departments in development and implementation of technology strategies and application systems. Advise application owners on the technology possibilities and requirements. Provide direction and oversight for application support functions to ensure quality processing while meeting or exceeding application service level commitments. Define and manage resource requirements and allocations, monitor and improve quality, and ensure 'best practice' development techniques. Interface with clients to ensure application systems and projects are meeting or exceeding their expectations. Provide direction and manages resolution of applications issues. Plan, develop and control project/product budgets.
Bachelor's degree, or equivalent work experience
Ten or more years of experience with developing and implementing applications
Four or more years of experience with major tasks, deliverables, formal methodologies and disciplines for delivering new or enhanced applications
Leadership Experience (formal or informal)
Managing multiple projects simultaneously
Managing offshore team members
Early Resolution Experience
Azure DevOps and SQL Server skills
IT service and project management
IT standards, procedures, policy
Application delivery process
Application development tools
IT systems management
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://www.usbank.com/careers/disability-accommodation-for-applicants.html) .
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers (https://www.usbank.com/careers/index.html) .
EEO is the Law
Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://www.usbank.com/careers/verification-of-eligibility-for-employment.html) .
Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.