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U.S. Bank Digital Consumer Segment: Strategic Execution Lead in Irving, Texas

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank’s Digital Chief Operating Office is seeking a Senior Leader with proven leadership experience to drive change and accelerate execution across the enterprise. This role partners across teams to deliver One U.S. Bank solutions with superior outcomes. They become a trusted partner to the Segment Chief Digital Officer by providing strategic thought leadership, planning and execution that positions and drives digital's value to U.S. Bank and our customers. They are considered part of the Chief Digital Officer’s Leadership Team.

Ideal candidates will bring strong strategic thinking, relationship building and ability to tie the overall vision/strategy to key business objectives and execution management. They will be experienced with consolidating information into simple and actionable insights for review by product managers, leaders, and executives at large and matrixed organizations.


Work within Digital Operations and with Digital Segment executive to orchestrate, drive and execute key strategic and operational initiatives for the segment.

  • Works closely with key partners and stakeholders, preparing necessary materials, documents, and reports for key audiences.

Examples: Inputs to Administrative Office Quarterly Business Review, inputs to Digital Quarterly Business Reviews, inputs for periodic board meeting updates, materials for Strategic Leadership Offsite

  • Optimizes and orchestrates the management ecosystem for the Digital Segment, including meeting cadence, management reporting, and operating norms to work efficiently and effectively. Oversee daily operations of the Segment team, which includes thought leadership, close collaboration, planning, & communication with functional leaders on initiative coordination or business administration activities.

Examples: Leadership Team Daily Stand Ups and/or weekly meetings, Segment Town Halls, Segment Leadership Team Offsites, Extended Leadership Meeting demo’s, Chief Digital Officer on premise demo’s, Administrative Office level weekly update inputs, Digital Quarterly Business Reviews, segment specific onboarding

  • Effectively leads and executes initiatives with variety of complexity, identifying risks, cost, and work to achieve it. Provides thought leadership & consultative input, builds templates and drives deliverables leveraging cross-functional teams as needed. Drives accountability through measurable, optimized business outcomes.

Examples: Annual CapEx investment planning work sessions, offshore visits, leadership offsites , Line of Business promotional & educational booths, Innovation roadshows

  • Manages day to day T & E and Training finance lines for Segment by prioritizing and sequencing spend & tracking actuals to forecast.

  • Identifies opportunities for continuous improvement, and develops and drives tactics that improve workflow, agility, teamwork, organizational performance, and budget management.

  • Content library for sharing across teams to reduce re-work and optimize limited resources (e.g., DEI, Tech Updates, new), review of open requisitions with Sr. Leader and workflow

  • Drives assigned work with focus on effectiveness, simplicity, and efficiency, removing roadblocks and eliminating bureaucracy at all levels of the organization.

  • Collaborates to build and harness highly talented, diverse teams: coach and develop others, understand team dynamics, and strengthen the overall capability of the organization.

  • Continuously expands and develops industry knowledge and experience in order to effectively influence strategic execution.

  • Leads, manages, and mentors team members, ensuring skill development to meet current and future execution needs enterprise wide.


  • Bachelor’s degree in business or related field. Master’s degree or further professional credentials would enhance a candidate's qualifications.

  • An average of 5-8+ years of experience, preferably in Operations or Financial Services Business leader with progressive experience working at both strategic and executional level, consulting with executive leaders, and operating in a matrixed environment


STRATEGIC THINKING: Strategic thought leader that proactively responds to changing business needs and objectives, while considering implications of business or people related decisions and actions.

PROJECT MANAGEMENT: Experience in developing strategies and providing work direction and guidance to a broader team or organization. Ability to make sense out of complex situations, demonstrating intellectual curiosity, and driving outcomes with appropriate levels of governance and controls.

COMMUNICATION: Strong verbal and written communication skills, with the ability to effectively build and articulate messages with story-telling technics and detailed points of view.

INFLUENCE: Proven history of leading and/or influencing senior leaders and teams by proven results driven through excellent leadership in action.

PROBLEM SOLVING: Problem solving orientated, with the ability to recognize needs, anticipate issues, and develop solutions using strong analytical, business knowledge, and financial acumen.

INTERPERSONAL: Outstanding interpersonal, influence-management, and

communication skills, particularly in building relationships with business leaders and key stakeholders and presenting to senior leaders.

PROCESS IMPROVEMENT: Expert level skills in continuous improvement, and data analytics and management, amongst other process improvement skills.

BUDGET MANAGEMENT: Experience analyzing data, providing solutions, and recommend action, and regulating spend as it related to overall budget.

MICROSOFT OFFICE: Expert-level proficiency in PowerPoint, Excel, OneNote, Visio and Teams

AGILE AND PRODUCT MODEL: Experience with Agile methodologies and Product Model organizations, particularly in allocating capacity to highest priorities in an environment where demand is higher than available resources.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Learn how the way we work at U.S. Bank (https://assets.phenompeople.com/CareerConnectResources/prod/UBNAGLOBAL/documents/Thewaywework-1666895142717.pdf) drives meaningful relationships with our customers and collaboration across the company.


Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $125,715.00 - $147,900.00 - $162,690.00

U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.