U.S. Bank Jobs

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U.S. Bank Collector 1 - Mortgage - Irving, TX in Irving, Texas

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job DescriptionCollects payment on assigned delinquent mortgage accounts by reviewing documentation, contacting customers/clients by telephone and/or written correspondence and arranging repayment schedules in order to minimize loss to the organization.Schedule: 11am - 8 pm M-F. All include rotating Saturdays.Pay: $18.00 per hour with a 10% shift differential available for mid-shift schedulesWe offer the opportunity for career growth and development in a supportive, professional and pleasant work environment, with a competitive salary and an outstanding benefits package including: Health

Dental

Vision

Life insurance programs for the employee and family

Short and long term disability

Paid time off, including the opportunity to purchase additional vacation time

Generous tuition reimbursement program

Banking discounts

401K with company match and pension programs

Explore your career possibilities at U.S. Bank and join a company that’s as passionate as you are about helping our customers meet their goals and making a difference in the communities we live and work. Our industry-leading financial performance, innovative spirit and best-in-class reputation empower employees to succeed.

Basic Qualifications - High school diploma or equivalent - Minimum one year of experience in collections and/or customer service activities

Preferred Skills/Experience - Some knowledge of loan collection policies and procedures, fair debt collection practices, and related laws - Strong customer service/relations skills - Ability to identify and resolve exceptions and to organize and interpret information - Good verbal and written communication skills Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.

EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.

E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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