U.S. Bank Account Processor 3 - Fargo, ND in Fargo, North Dakota
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job DescriptionPerforms a variety of document processing and record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area Duties may include entering new account information; changing information on existing accounts; recording transactions; answering customer inquiries; receiving, classifying, consolidating and summarizing documents and information; completing reports and providing administrative support Responsibilities may also include customer service duties such as answering customer inquiries, resolving customer problems and responding to customer requests for information
Basic QualificationsHigh school diploma or equivalent Three to four years of experience in clerical and customer service activities
Preferred Skills and ExperienceIn-depth knowledge of products, services, terminology, procedures and systems related to assigned area Strong customer service skills Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of customer service Ability to identify and resolve/escalate complex problems Proficient computer skills, especially Microsoft Office applications Excellent verbal and written communication skills
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.
E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.