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U.S. Bank UX Associate Director - Earth City, MO in EARTH CITY, Missouri

A UX Associate Director is a user experience professional adept at planning and designing a consistent experience architecture of our customer facing interfaces and experiences across a spectrum of digital and real-world touchpoints. Partners with business analysts, developers, testers, product owners and compliance specialists to translate requirements into experience architectures.

Responsibilities include:

  • Employs a range of human-centered, accessible design techniques, such as conceptual models, personas, user flows, wireframes, and interactive prototypes, to determine and convey design decisions.

  • Optimizes experience architecture to promote findability and usability, while accommodating technical and business needs/constraints.

  • Reviews artifacts and deliverables from peers to ensure they accurately represent or improve upon the U.S. Bank layout, design and interaction patterns.

  • Accurately interprets how the U.S. Bank brand is applied to interaction modules, screen layouts, style guides, pattern libraries, images, icons and other visual elements.

  • Formally observes user interviews and usability sessions.

  • Works concurrently on multiple tasks or projects in an agile environment.

  • Delivers assets of record, e.g., wireframes, versioned prototypes, flow / process diagrams, etc.

  • Participates in validating code is built as designed during projects (according to brand standards, style guides and pattern libraries).


Basic Qualifications

  • Bachelor's degree (preferred emphasis on Service Design, Experience Architecture or Information Architecture), or equivalent experience

  • Eight or more years of related work experience, such as UX or digital industry, with at least four years of team leadership experience

Preferred Skills/Experience

  • Considerable knowledge of user experience (UX) best practices, interactive design principles, information architecture, and experience architecture; Service Design knowledge a plus

  • Considerable knowledge of design thinking process and framework, and familiarization with workshop and co-creations

  • Considerable knowledge of website architecture, interactive design principles, web usability, and online marketing and business needs

  • Experience with user-centered design from concept to delivery

  • Experience/familiarity with CSS and responsive design

  • Familiar with common design software

  • Experience working in a cross-channel environment, including desktop/laptop, mobile, devices and brick-and-mortar locations; internal facing systems experience a plus

  • Experience collaborating with large teams

  • Strong communication, facilitation and presentation skills

  • Ability to problem-solve and work independently

Job: Information Technology

Primary Location: Missouri-MO-Earth City

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 190041183

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.