U.S. Bank UX Associate Director - Earth City, MO in EARTH CITY, Missouri
A UX Associate Director is a user experience professional adept at planning and designing a consistent experience architecture of our customer facing interfaces and experiences across a spectrum of digital and real-world touchpoints. Partners with business analysts, developers, testers, product owners and compliance specialists to translate requirements into experience architectures.
Employs a range of human-centered, accessible design techniques, such as conceptual models, personas, user flows, wireframes, and interactive prototypes, to determine and convey design decisions.
Optimizes experience architecture to promote findability and usability, while accommodating technical and business needs/constraints.
Reviews artifacts and deliverables from peers to ensure they accurately represent or improve upon the U.S. Bank layout, design and interaction patterns.
Accurately interprets how the U.S. Bank brand is applied to interaction modules, screen layouts, style guides, pattern libraries, images, icons and other visual elements.
Formally observes user interviews and usability sessions.
Works concurrently on multiple tasks or projects in an agile environment.
Delivers assets of record, e.g., wireframes, versioned prototypes, flow / process diagrams, etc.
Participates in validating code is built as designed during projects (according to brand standards, style guides and pattern libraries).
Bachelor's degree (preferred emphasis on Service Design, Experience Architecture or Information Architecture), or equivalent experience
Eight or more years of related work experience, such as UX or digital industry, with at least four years of team leadership experience
Considerable knowledge of user experience (UX) best practices, interactive design principles, information architecture, and experience architecture; Service Design knowledge a plus
Considerable knowledge of design thinking process and framework, and familiarization with workshop and co-creations
Considerable knowledge of website architecture, interactive design principles, web usability, and online marketing and business needs
Experience with user-centered design from concept to delivery
Experience/familiarity with CSS and responsive design
Familiar with common design software
Experience working in a cross-channel environment, including desktop/laptop, mobile, devices and brick-and-mortar locations; internal facing systems experience a plus
Experience collaborating with large teams
Strong communication, facilitation and presentation skills
Ability to problem-solve and work independently
Job: Information Technology
Primary Location: Missouri-MO-Earth City
Shift: 1st - Daytime
Average Hours Per Week: 40
Requisition ID: 190041183
U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.