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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

Job Title: Payments Compliance Risk Manager

CF/PCF Number: CF2

Reports to: Strategic Risk & Reg Affairs Senior Manager

What is the purpose of this Role?

The risk management groups within Payments Elavon, Retail Payment Solutions, and Corporate Payment and Treasury Solutions have been consolidated into one centralized group, the Payment Chief Risk Office (CRO).

The successful candidate will interact with business leadership (both in the U.S. and Europe), representing the merchant acquiring and Corporate Payment and Treasury Solutions businesses, and will closely work with second line risk and compliance leadership in Dublin, Ireland.

The goal of the roleholder will be to make interactions with these stakeholders more seamless and to focus on moving our overall risk programs forward.

Fitness & Probity

This role is a ‘controlled function’ as defined by the Central Bank Reform Act 2010 Regulations 2011.

1. Accountabilities for your role - what are you expected to do?

The Company’s risk management structure is designed to promote effective governance and risk management that is systematic, transparent, credible, timely, and verifiable through clear delineation and execution of key roles and responsibilities. Its goal is to manage risks that may impact the Company, including credit, financial, liquidity, market, operational, reputational, strategic, and other risks as appropriate.

The Payments Compliance Risk Manager will partner with leaders in their assigned lines of business, business risk consultants, and other business risk managers to oversee the successful creation, implementation, and maintenance of an effective compliance risk management framework, with particular focus on conduct risk and consumer protection programs, processes and controls.

The Payments Compliance Risk Manager may lead projects and/or activities that ensure compliance with applicable European, UK and local laws and regulations. They may facilitate the identification of gaps and drive solutions that minimize losses resulting from inadequate internal processes, systems or human errors.

The Payments Compliance Risk Manager may ensure the active identification, response and/or escalation of risks as appropriate. They may influence policies and procedures to maximize profit potential and minimize regulatory exposure. They may be accountable for an effective partnership between the line of business and the lines of defence.

The Payments Compliance Risk Manager may also be responsible for facilitating the forecasting and analysis of new ‘emerging risks’ to the Company, including analysing risk data (typically key indicators, metrics or assessment results). They may be responsible for identifying root-causes to highlight areas of excessive risk and to ensure past mitigation efforts are having the desired effect.

The Payments Compliance Risk Manager may also be responsible for:

Facilitating, monitoring and reporting on the Company’s risk profile vis-à-vis the Company’s organisational risk appetite statement and risk policies to respective governance bodies, including local/regional management, local/regional boards; and,

Interacting with senior and executive colleagues in the second and third lines of defence and, as required, with regulators.

2. Competencies for your Role - how are you expected to behave?

Drive for Results

Pursues goals with energy and perseverance; rarely gives up before succeeding; works to overcome barriers and challenges in order to produce desired results; can be counted on to achieve or surpass goals; consistently a top performer among peer group.

Collaboration

Develops good working relationships with others; recognizes and values differences; encourages an inclusive collaborative environment and open dialogue; puts team’s goals ahead of personal agendas; shares information openly and transparently; openly supports team members and their efforts.

Agility & Innovation

Demonstrates flexibility in dealing with fast-changing priorities, and different or challenging situations. Helps others to continuously improve and achieve results. Explores multiple solutions to overcome obstacles. Anticipates future needs that may affect the team or organisation.

Talent Development & Engagement

Provides others with a clear direction; sets appropriate standards of behaviour; delegates work appropriately and fairly; motivates and empowers others; provides staff with development opportunities and coaching; recruits staff of a high calibre.

5. Risk Management

Appropriately identifies and manages risks, in compliance with applicable laws, rules and regulations, and with Company Policy.

6. Ethics and Trust

Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity. Conducts him or herself honestly and ethically; adheres to a core set of values and standards appropriate to the situation and acts; accordingly, is consistent in own words and actions; inspires trust and respect by dealing openly with people; keeps confidences and admits mistakes

3. Qualifications Required to perform your Role

A bachelor’s degree, or equivalent work experience.

Typically more than five years of relevant professional experience, with responsibility for oversight of conduct risk and consumer protection requirements.

Applicable professional certifications in risk and compliance (e.g., a professional diploma in risk management or other relevant risk-based qualification).

A commitment to growing our business in a risk aware manner.

Excellent written and verbal communication skills, with strong analytical and report-writing skills.

Expert knowledge of conduct risk and consumer protection requirements (e.g., the CBI Consumer Protection Code, the FCA Consumer Duty, etc.)

Good knowledge and appreciation of Elavon’s merchant acquiring business line’s core products and services.

Excellent organisational skills, with the ability to manage multiple projects simultaneously.

Ability to establish accountability for projects and issues within the business line.

Ability to learn and communicate key risk management concepts.

Excellent judgment, with the ability to make sound decisions with limited or incomplete information.

5. Control Function Disclosure

This role has been identified as a Controlled Function (“CF2”) under the Central Bank of Ireland’s Fitness & Probity Regime.

This role has also been identified as a Certification Function – Material Risk Taker under the Financial Conduct Authority and Prudential Regulation Authority's Senior Manager and Certification Regime.

Accordingly, EFS must be satisfied on reasonable grounds that the role holder complies at all times with the fitness and propriety standards. Applicants agree to permit EFS (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the fitness and propriety standards and that you will provide EFS with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that EFS requests for that purpose.

Please see link below to the US Bank Core Behaviours Guide that is available to view on MyHR

https://itsmnow.service-now.com/myhr?id=usb_hrsd_kb_article&sys_id=6d794342dbbf941c1546a09e1396196a .

Elavon supports Equal Opportunity and is regulated by the Central Bank of Ireland.

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If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits :

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.