Job Information
U.S. Bank Investor Services Assistant Manager in Dublin, Ireland
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
About U.S. Bank Global Fund Services (Ireland) Limited
U.S. Bank Global Fund Services (Ireland) Limited is a hedge fund administration specialist based at City Quay in the IFSC. Our innovative technology, coupled with a talented and motivated workforce allows us to deliver a superior service to our clients. We are committed to our services being of the highest quality and are continuously improving our technologies and processes, therefore offering challenging, dynamic roles with excellent career prospects.
The Role:
The Investor Services Assistant Manager works under the guidance of the Manager / Senior Manager. The candidate will be expected to perform to a high standard all tasks detailed below. The Investor Services Assistant Manager provides support to the group as a whole and therefore needs to be flexible and display an ability to adapt to different funds, clients, regulatory requirements, and deadlines.
Responsibilities:
Serve as a key escalation contact for a range of clients
Review and approve investor trades for daily, weekly, monthly funds as required
Review and approve outgoing wires depending on cash value
Oversee all daily deliverables such as cash recs and daily nav’s including the preparation and dissemination of statements and contract notes
Ensure all key daily deliverables have been met
Act as primary contact for both client and investor queries and act as host for client service calls and monthly board calls
Ensure all established Investor Services daily processing procedures and controls are completed accurately and in a timely manner
Participate in new fund launches and conversions
Review fund documentation and set up fund and investor records in the shareholder register system
Gain a comprehensive understanding of performance fee methods
Help with the coaching and mentoring of new employees and existing team members
Gain an understanding of all funds across the team to provide coverage when required
Idea generation and ongoing assessment and improvement of operational service model
Maintain a good working relationship with external clients as well as with internal relationship managers and other business units within UBSGFSI
Support the development and implementation of departmental procedures
Requirements:
Minimum of 6 years Investor Services experience
Minimum 2 years’ experience of managing a team of 3 or more people
Minimum 2 years’ experience of approving investor orders, payments, NAV’s for release
An in depth understanding of Equalisation, Share Series and Private Equity Performance Fee mechanisms
Good organizational and administration skills with a high attention to detail
Good interpersonal skills
Strong oral and written communication skills
Ability to multi task
Excellent client service skills
Attention to detail
Ability to prioritise key tasks in a fast moving environment
Experience in mutual / hedge / PE funds
Experience in the manual input and review of domestic and international payments.
Benefits:
Competitive salary
Health Insurance
Travel tax incentives.
Educational Assistance
Excellent Pension scheme
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If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Benefits :
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind.