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U.S. Bank Scrum Master - Partner Tech Acceleration in Concord, California

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job DescriptionU.S. Bank is hiring a Scrum Master to support a Retail Payments Solutions Team within our DIY Portfolio. The Scrum Master will act as a servant leader as part of an Agile team to deliver high value software solutions that contribute to the success of our technology initiatives in an agile environment. Working independently and also collaboratively, a Scrum Master will keep teams focused and coach other professionals. Partnering with key technical, business, and support stakeholders, this role acts as a team facilitator, constantly challenging old norms while keeping the team focused on the goals of iteration and speed to market. This role will facilitate and coordinate all of the agile ceremonies and oversee the building of the Agile team’s backlog to ensure the team moves forward. Ideal candidate will have at least 3 years of experience within Agile technology delivery and SDLC, and 1 year as a Scrum Master. Experience facilitating Scrum Ceremonies, managing backlogs and producing other metrics to keep the team on track.

RESPONSIBILITIES: Provides overall guidance for team to adhere to Agile principles and practices.

Facilitate and schedule meetings, demos and decision-making processes to ensure that the proper collaborative process is in use. This includes sprint team backlog grooming, estimating and sizing efforts, release planning, sprint planning daily standups, and retrospectives.

Works with stakeholders and team members to continuously improve. Drive quicker delivery and continuous improvement by utilizing feedback and metrics to identify areas of opportunity. Facilitates the sprint review, demo, and retrospective. Captures, distributes, and monitors retrospective feedback. Teaches problem solving and helps the team become better problem solvers for themselves.

Facilitates team transparency by escalating impediments and shares progress by the team to the appropriate channels. Provides regular and open communication across the program to all stakeholders for transparency and awareness of progress and impediments. Eliminates impediments by actively addressing issues so the team can remain focused on achieving the objectives of the sprint. Actively engaged in defining and managing action items, identifying issues and risks, adjusting scope, and identifying tasks necessary to complete planned work.

Plans and coordinates testing environment deployments and application / system integration testing. Ensures the proper documentation is complete in readiness for production releases. Assists as needed in testing, training, and implementation of the supported application

Guides team in self-organization; encourages and motivates team to focus on iteration goals. Helps the team improve on their journey towards continuous delivery, which includes technical practices including continuous integration, continuous deployment and designing the solution for release.

Establish and maintain close, collaborative working relationships with and between Agile team members and stakeholders to provide transparency and create accountability. Provides relevant and needed updates to stakeholders and management as needed.

​ Scrum Master Basic Qualifications Bachelor's degree in computer science or related field, or equivalent work experience

At least 3 years of experience in Agile technology delivery and Software Delivery Life Cycle (SDLC) teams

At least one year of experience in a Scrum environment

Preferred Skills/Experience Basic knowledge of Agile principles and practices and capacity to understand specific needs or requirements to apply skills/knowledge

Understanding of basic fundamentals of iterative and incremental development

Working knowledge of the software development process – design, development, test, and deployment

Strong communication, collaboration, leadership, conflict resolution, budgeting and time management skills

CSM (Certified Scrum Master) certification a plus

Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.

EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.

E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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