U.S. Bank Business Line Quality Assurance Analyst 3 - Minneapolis, MN or Telecommute in Colorado
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Responsible for the development, execution, and documentation of quality testing for assigned business groups. Participates in the overall Quality Assurance Program strategy, which addresses operational and compliance risks, as well as policy requirements. Specific responsibilities include:
Managing the development of test procedures/scripts for multiple functional areas within the business line
Investigating compliance of the laws, regulations, internal policies and procedures that apply to one or more functional areas supported
Ensuring proficient knowledge of the operations of the functional areas
Monitoring key risk indicators and emerging risks to identify potential edits or updates for existing test scripts/procedures
Performing routine to moderately complex testing and control assessment activities in accordance to the annual test plan
Creating comprehensive audit trails/work papers and assessing and documenting appropriate test conclusions
Identifying control deficiencies and documenting test results
Leading collaboration sessions with the business unit to vet test findings and review testing results
Identifying and documenting the process to pull samplings
Maintaining accurate and complete records and preparing statements and reports
Providing project and analytical support for medium projects and/or assisting with larger, more complex projects
Bachelor's degree, or equivalent work experience
Two to three years of applicable experience
Prefer three plus years of experience in a risk management environment or QA environment.
Strong accuracy and attention to detail
Proficient systems knowledge for data mining and user proficiency
Proven critical thinking and analytical skills
Advanced knowledge of card-related laws and regulations, and an understanding of the payments industry
Ability to identify and resolve exceptions and to analyze data
Demonstrated ability to interface effectively with various levels of management
Excellent written, verbal, and interpersonal communication skills
Proficient computer skills, especially Microsoft Office applications
Strong process facilitation and project management skills
Applicable professional certifications
Salary range reflected is an estimate of base pay and is for the primary location.
Base pay range may vary if an offer is made for work in a different location.
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers at https://www.usbank.com/careers/index.html .
EEO is the Law
Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law at https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf poster.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program at https://www.usbank.com/careers/verification-of-eligibility-for-employment.html .
Pay Range: $62,900.00 - $74,000.00 - $81,400.00
Our 74,000 employees work across departments to help our millions of retail, business, wealth management, payment, commercial and corporate, and investment services customers across the country and around the world turn their dreams into reality. Our employees are empowered to create change and drive our future, and we pride ourselves on diligently and ethically upholding U.S. Bank’s best-in-class financial record and legacy of more than 150 years in banking. Most importantly, we put people first, cultivating and treasuring meaningful relationships with the customers we serve, the colleagues we support and the communities where we live and work.