U.S. Bank Trainer Operations IRS Lockbox - Cincinnati, OH (1st or 2nd shift with seasonal 3rd shift) in Cincinnati, Ohio
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job DescriptionFacilitates the delivery of training/learning solutions at U.S. Bank. Delivers new hire on-boarding/new hire orientation, Knowledge, Skill and Ability training, and/or other required training using a variety of techniques including classroom training, online training, and other technologies. Facilitates both technical hands on training and soft skill training in a payment processing center environment. Supports business line and/or corporate wide training initiatives. May also support the integration of acquisitions through the delivery of conversion training. May identify and assess training needs of clients, recommend improvements to skills training, new hire orientation and training programs, and other business line and/or corporate wide training programs/initiatives. May evaluate the effectiveness of training programs/initiatives and make recommendations for improvements.
Basic Qualifications - Bachelor's degree, or equivalent work experience - One to two years of adult learning/training experience
Preferred Skills/Experience - Ability to apply adult learning concepts and principles - Basic knowledge of a wide variety of training techniques and technologies - Ability to effectively present and facilitate including the use of audio visuals, online, and other technologies - Ability to tailor communications to effectively reach varied audiences - Strong verbal and written communications skills
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.
E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.