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U.S. Bank Third Party Resiliency Manager in Cincinnati, Ohio

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

The 3rd Party Resiliency Manager will manage team that complete resiliency oversight for the critical 3rd party relationships for the Enterprise. This team ensure the 3rd Party relationship have the appropriate resiliency controls in place to mitigate the risks of an external outage. This team follows all internal and external regulatory requirements as they pertain to the operational resiliency of banking industry. The 3r Party Resiliency Manager is responsible for the Policy and Standards documentation of internal requirements, and the oversight of the controls needed to maintain adherence to the program.

In addition, the 3rd Party Resiliency Manager will help align the program to address operational risks as they pertain to emerging technology (Cloud/API/Blockchain, etc.). This includes enhanced business resumption methodologies addressing complex 3rd party outage scenarios in which standard recovery time and point objectives may not apply (data corruption, cyber-breach, ransomware, etc.).

In this role, the job scope and complexity of assigned business is highly specialized. They interact regularly with senior management and possess advanced relationship and negotiation skills. This role has an advanced understanding of the business line’s operations, products/services, systems, and associated risks/controls. They will be responsible for leading reporting, testing/monitoring, and exception/resolution activities. They will manage a team of resiliency professionals, including staffing, performance management, prioritizing, guidance, and training.

Key Responsibilities

• Support the U.S. Bancorp Business Resiliency, Technology Resiliency, and 3rd Party Resiliency operational risk programs.

• Guide Enterprise Resiliency program practices and procedures as they pertain to BC/DR

Ensure 3rd party resiliency controls are sound and meet Internal and External requirements

• Outline and implement annual accredited resiliency training program

• Provide support during incidents, evaluate post-incident, and investigate all response incidents

• Maintain working relationships with internal support & response leaders. Support partnerships with external local, state and federal incident response agencies.

• Ensure all regulations are observed in relation to preparedness response policies and programs

• Support of new policies and procedures for Enterprise Preparedness communication tools and applications

• Address new and emerging regulatory requirements as they pertain to BC/DR for financial institutions

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • Ten or more years of experience in an applicable risk management environment

  • Applicable certifications

Preferred Skills/Experience

  • Expert knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business

  • Expert knowledge of the business line's operations, products/services, systems, and associated risks/controls

  • Advanced knowledge of Risk/Compliance/Audit competencies

  • Strong leadership and management skills of processes, projects and people

  • Excellent written and verbal communication skills

  • Strong analytical, problem-solving and negotiation skills

  • Proficient computer skills, especially Microsoft Office applications

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .


Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting careers.usbank.com .

EEO is the Law

Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.