U.S. Bank CBB Risk - Quality Assurance Analyst - (Multiple Hyrbid Locations) in Cincinnati, Ohio
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job DescriptionThe Consumer and Business Banking (CBB) Risk Management Quality Assurance Analyst will create, implement, maintain, review, or oversee an effective risk framework.
Participates in projects and quality assurance activities that ensure compliance with investor guidelines, internal policies and procedures, and other applicable federal, state, and local laws and regulations, as assigned.
Identifies gaps and informs solutions that minimize losses resulting from inadequate internal processes, systems, or human errors.
Identifies, responds and/or escalates risks as appropriate.
Serves as a key liaison between the Business Lines and Lines of Defense.
Responsibilities will include but are not limited to the following: Perform QA tests, analyze evidence of transaction handling or control performance against defined policies, guidelines, or laws Lead or perform process inquiries, walkthroughs, and procedure review to support the development/design of QA test work papers Validate populations of desired activity for accuracy and completeness. Select test samples based on investor guidelines and internal program defined methodology (documenting rationale for adequate coverage). Ensure the resolution of previously identified issues are verified Perform validation reviews targeted to assess adequacy and sustainability of management corrective actions taken to resolve certain issues or perform historical account reviews (look backs), and where applicable, customer remuneration Conduct a look back to review historical transactions to determine the extent of the impact of a control breakdown Lead test result discussions with business line management and risk partners related to identified exceptions/issues, criteria used to define expected results, root cause assessment, exposure assessment, and actions needed/recommended Draft reports for management review and distribution; compiling, analyzing, and documenting test work papers which support reported results to key stakeholders Prepare QA test work papers for management review Present process improvement proposals to reduce risk of control failure and/or drive process efficiencies Other deliverables as assigned by management
Basic Qualifications Bachelor's degree, or equivalent work experience Three to five years of applicable experience
Preferred Skills/Experience Five to seven years of experience monitoring, auditing, and testing of investor guidelines, regulations, financial services, residential valuation products Highly prefer a strong knowledge of real estate valuation products including residential appraisals, Broker Price Opinions, Comparative Market Analysis, Desk Reviews Intermediate to advanced level of understanding of Red Sky Risk Services, Mortgage Originations, Default Servicing, Consumer Lending, Operations, systems, and associated risks/controls Intermediate to advanced level of understanding of applicable laws, regulations, financial services, and regulatory trends that impact consumers Advanced knowledge of Risk/Compliance/Audit competencies Demonstrate flexibility and adaptability as project priorities/requirements evolve or change Ability to identify and clearly communicate and document issues, root cause, exposure, and recommendations Intermediate to advanced level of presentation (verbal/written) and relationship building skills Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations. Demonstrates strong technical knowledge in financial systems, audit tools, and other products (include but not limited to: Collateral Management System (CMS); Archer; TeamMate; OrangeGrid; Property Scan; etc.) Has or is willing to pursue applicable professional certifications (e.g., C.I.A., C.B.A., C.F.A., C.F.S.A., C.P.A, M.B.A., and/or J.D.)
This role will be 'Hybrid' Office/Home following Covid
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.
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U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.