U.S. Bank Senior Digital Product Manager- Document Management in Chicago, Illinois
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job DescriptionProduct Manager – Document ManagementDescriptionLeads the development of new Document Management capabilities ensuring that U.S. Bank delivers best-in-class digital experiences to customers and employees, maximizes resources, and contributes to the results and strategic objectives of the organization. Responsible for the full life cycle management of current and future Document Management capabilities and journeys within the digital ecosystem (e.g. USBank.com, mobile app, online banking etc.) usable by customers (Do It Yourself) and employees (Do It Together).
Partners with business line, user experience, and technical counterparts to create digital document management experiences that meet core business objectives. This role will perform market research, benchmarking, evaluate technology trends, form strategic business partnerships, translate digital product vision into a roadmap, execute the roadmap to deliver best in class digital experiences and provide guidance to business lines through change. Lead development and management of scalable and reusable Document Management capabilities to align the organization.
Maximizing Digital Product Management value to the bank: - Provide a vision for how employees and customers leverage document management to drive digital banking. - Partner with capability managers, delivery managers, architects, designers, scrum masters, business lines and other product managers to evangelize the best solutions and facilitate execution across the enterprise - Hands-on leader who excels at data analysis and customer research to drive discovery and ensure the right problems are identified along with the most fitting solutions - Work collaboratively across businesses / functional areas to define, sequence, and execute the enterprise roadmap - Act as a leader and mentor for other digital product managers - Advocates and embodies customer obsession, within and outside the Chief Digital Office (CDO) organization, resulting in simple, innovative and lovable digital products/experiences - Presents persuasively and authoritatively to peers and senior leadership, while facilitating collaborative conversation - Directs people and work efforts across several, simultaneous projects to meet business goals - Creates value in the Digital Product Management function by: - Synthesizing each project’s business goals to set specific, measurable objectives - Managing ongoing measurement and reporting of these commitments - Consistently delivering work that meets or exceeds commitments - Reporting regularly on performance to senior leadership - Managing the “brand” of the digital management team and promoting a customer-obsessed culture within the Bank, making the team a source of expertise others seek and want to join - Leading the business of Digital Product Management - Create Enterprise product roadmaps aligned with partner business objectives - Take products from initial concept through user research, co-creation, and rapid prototyping - Partner with Agile Practice leads to evolve how Agile and Lean management are applied to digital - Demonstrate thought leadership by integrating analytics, business model, and design thinking to drive innovative new experiences for customers that have a positive impact on business results - Motivates and engages team members to achieve peak performance and high job satisfaction
QualificationsBasic Qualifications - Bachelor's degree, or equivalent work experience - 10 or more years of product management experience - Four or more years of managerial experience
Preferred Skills/Experience - Strong product management, design and development skills - Excellent management, leadership and interpersonal skills -Strong change management skills focus on leading transformational change. -Advanced marketing and marketing research skills - Thorough knowledge of competitive market, operations and various products and services within assigned area - Well-developed verbal and written communication skills
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
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U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.