U.S. Bank Quality Assurance & Improvement Program Project Manager in Chicago, Illinois
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
The Corporate Audit Services (CAS) Quality Assurance & Improvement Program (QAIP) includes both internal and external assessments as required by the Institute of Internal Auditors (IIA) International Standards for the Professional Practice of Internal Auditing (Standards) to continuously evaluate conformance with the IIA International Professional Practices Framework and compliance with regulatory requirements. The QAIP also identifies areas for improvement within CAS.
The CAS QAIP Project Manager is primarily responsible for completing quality assurance reviews (e.g., in-flight engagement reviews, post-engagement reviews, horizontal/targeted reviews) and self-assessments of conformance to professional standards and regulatory requirements and guidance with minimal supervision from the QAIP Manager.
Assist the QAIP Manager with developing the annual QAIP plan to assess adherence to CAS Policy, Policy Guidance, and Procedures; professional standards (e.g., Institute of Internal Auditors International Professional Practices Framework); and applicable global regulatory requirements and guidance.
Complete quality assurance reviews (e.g., in-flight and post-engagement reviews, horizontal/targeted reviews) and self-assessments of conformance to professional standards and regulatory requirements and guidance.
Communicate results to CAS and the audit committee. Share best practices and opportunities for improvement with CAS.
Promote a culture of collaborative and continuous improvement within CAS.
Follow up on previously identified QAIP findings and perform validation as needed.
Perform other duties as requested by management.
Bachelor's degree, or equivalent work experience
Seven to ten years of applicable experience
Excellent verbal and written communication skills. Strong critical thinking and analytical skills.
Proven leadership skills.
Proven adaptability to changing priorities.
Ability to manage multiple tasks and deadlines simultaneously.
Expert-level understanding of IIA International Professional Practices Framework: Core Principles for the Professional Practice of Internal Auditing, Standards, IIA Code of Ethics, and IIA Definition of Internal Auditing.
Thorough understanding of financial services regulatory requirements and guidance for internal audit (e.g., 2003 Interagency Policy Statement on the Internal Audit Function and its Outsourcing and 2013 Federal Reserve Bank Supplemental Policy Statement; OCC Guidelines Establishing Heightened Standards for Certain Large Insured National Banks, Insured Federal Savings Associations, and Insured Federal Branches; OCC Comptroller’s Handbook: Internal and External Audits Handbook)
Relevant Financial Service Industry knowledge (e.g., Credit, Models, Regulatory Compliance, Lending, Operations, Trust, Treasury, Merchant Acquiring, Credit Cards)
Ability to build and continuously improve working relationships, independently address unique and complex conflicts, and effectively negotiate with internal audit peers and management
CIA, CPA or other relevant professional designation or advanced degree.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting careers.usbank.com .
EEO is the Law
Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.