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U.S. Bank Product Manager – Interfaces Platform- Chicago, Minneapolis in CHICAGO, Illinois

The Enterprise Interfaces Platform team will provideSegment & Platform Digital owners the tools, knowledge, documentation,& direct support to reuse fully production-ready flows in their web andmobile applications. When a flow doesn’t exist, we will help build it, with allstakeholders in mind.

As part of this team, the Product Manager will lead the development of new interfaces and drive the adoption of existing interfaces to ensure U.S. Bank delivers a best-in-class, “One U.S. Bank” digital experiences to customers and employees alike. This team will seek out opportunities to remove duplication in digital experiences through the delivery of reusable and scalable interfaces that unlock faster speed to market as well as significant cost savings to the enterprise. Responsible for the full life cycle management of current and future Interface capabilities and journeys across the enterprise, for all of our customer types and for our employees.

As a Product Manager, you will partner with business line, user experience, and technical counterparts to create experiences that meet core business objectives. This role will lead development and management of scalable and reusable Interfaces, informed by market research, benchmarking, and relevant technology trends. In this role, you will form strategic business partnerships across the bank, translate product vision into an executable roadmap, and lead one or more agile teams in executing the roadmap to deliver best-in-class Interfaces experiences that are used by multiple business units and applications.

Key activities:

  • Drive visual, front end reusability that spans simple components to complex user interface flows.

  • Partner with capability managers, delivery managers, architects, designers, scrum masters, business lines and other product managers to evangelize the best solutions and facilitate execution across the enterprise.

  • Hands-on leader who excels at data analysis and customer research to drive discovery and ensure the right problems are identified along with the most fitting solutions.

  • Work collaboratively across businesses / functional / platform areas to define, sequence, and execute an enterprise roadmap that maximizes reusability

-Establish quarterly OKRs that keeps the team focused and performing at a high level.

  • Act as a leader and mentor for other digital product managers and agile team members.

  • Advocates and embodies customer obsession.

  • Presents persuasively and authoritatively to peers and senior leadership, while facilitating collaborative conversation.

  • Directs people and work efforts across several, simultaneous projects to meet business goals.

Creates value in the Product Management function by:

  • Synthesizing each project’s business goals to set specific, measurable objectives

  • Performs ongoing measurement and reporting of these commitments

  • Consistently delivering work that meets or exceeds commitments

  • Reporting regularly on performance to senior leadership

  • Managing the “brand” of the broader Enterprise Interfaces Platform team and promoting a customer-obsessed culture within the Bank, making the team a source of expertise others seek and want to join

  • Take products from initial concept through user research, co-creation, and rapid prototyping

  • Partner with Agile practice leads to evolve how Agile and Lean management are applied at the Bank

  • Demonstrate thought leadership by integrating analytics, business model, and design thinking to drive innovative new experiences for customers that have a positive impact on business results

  • Motivates and engages team members to achieve peak performance and high job satisfaction


Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • 10 or more years of product management experience

Preferred Skills/Experience

  • 5 years banking experience

  • Strong product management, design and development skills

  • Excellent management, leadership and interpersonal skills

  • Strong change management skills focus on leading transformational change

  • Experience in, or exposure to, complex user interface flows, UX design systems, REACT websites, and native mobile solutions.

  • Exposure to or direct experience with enterprise IT environments and software development

  • Marketing and market research skills and experience

  • Well-developed verbal and written communication skills

  • MBA

Job: Sales

Primary Location: IL-IL-Chicago

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 200021753

Other Locations: Minnesota-MN-Minneapolis

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.