U.S. Bank Incident Management Engineer in Chicago, Illinois
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job DescriptionAs a Reliability Engineer, your role will be a combination of supporting production applications and proactively looking for ways to automate your discoveries, eliminate incidents from recurring and/or reduce the time it takes to get our customers back up and running. In addition, you'll focus on improving the following for our applications: availability, latency, performance, efficiency, and effective proactive monitoring. The reliability engineer interfaces with business users, development teams and system administrators to ensure systems perform to meet their business needs and specifications.
Responsibilities include: Developing, coordinating, and conducting technical reliability studies on engineering designs to assess the likelihood that a product/process performs its intended function over the intended lifecycle. Measuring and analyzing the reliability of the design, materials, processes, cost, and final products of production. Recommending design or test methods and statistical process control procedures for achieving required levels of product reliability. Completing risk analysis studies of new designs and processes. Undertaking testing and analysis on failures, proposing changes in design or formulation to improve system and/or process reliability.
Basic Qualifications Bachelor's degree, or equivalent work experience Five to seven years of relevant work experience in business and risk analysis, IT Service Management, production support, product/project management, or application development
Preferred Skills/Experience Experience using tools that measure and report on team performance Demonstrated problem-solving, project management, and teamwork/collaboration skills Strong leadership and conflict resolution skills Strong budgeting and time management skills with attention to detail Excellent communicator both verbally and written Financial Services industry experience a plus
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
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U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.