U.S. Bank Corporate Client Operations Support Associate (Telecommuting During Pandemic) in Chicago, Illinois
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Functions as the primary daily contact between Corporate banking customers and U.S. Bank. Maintains and expands the relationship with Corporate Banking customers by providing exceptional customer support services. Working with Relationship Managers, Portfolio Managers, product partners, and compliance team provide primary support for loan, deposit, treasury management, and regulatory compliance administrative functions (i.e. covenant tracking/monitoring, on-boarding of commercial loans, overdraft, wire, ACH monitoring/approvals, auditing systems for data integrity, and regulatory compliance activities). Proactively identify potential problems, compliance issues, or fraud to maximize client satisfaction and encourage expansion of the relationship. Identifies and capitalizes on cross-selling opportunities. Works directly with customers' accounts, inquiries, and items related to client satisfaction with the U.S. Bank Relationship.
Telecommuting / Office Locations / Hours
During the pandemic this position will be onboarded and worked remotely/from home. Once it's safe again, employees will likely be expected to return to the office; therefore, eligible candidates must live within commuting distance to one of our four offices below. Regardless of location, the hours will be Monday-Friday, 8:00am-5:00pm central time.
Minneapolis, Minnesota (Downtown West)
Denver, Colorado (Downtown – Central Business District)
Chicago, Illinois (Downtown – The Loop)
Portland, Oregon (Downtown)
Associate's degree, or equivalent work experience
Five or more years of experience in financial services industry
Excellent verbal, written, and interpersonal communication skills
Exceptional customer relations/customer service skills
Proficient computer skills, especially Microsoft Office applications
Thorough knowledge of Corporate banking operation functions, systems, policies and procedures
Broad understanding of applicable laws and regulations
Proven credit support skills
Strong analytical skills
Strong problem resolution skills
Strong organizational and time management skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Ideal candidate will have prior (five or more years) in Corporate Banking
Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location .
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers (https://www.usbank.com/careers/index.html) .
EEO is the Law
Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://www.usbank.com/careers/verification-of-eligibility-for-employment.html) .
Pay Range: $23.46 - $31.30 - $34.43
Our 74,000 employees work across departments to help our millions of retail, business, wealth management, payment, commercial and corporate, and investment services customers across the country and around the world turn their dreams into reality. Our employees are empowered to create change and drive our future, and we pride ourselves on diligently and ethically upholding U.S. Bank’s best-in-class financial record and legacy of more than 150 years in banking. Most importantly, we put people first, cultivating and treasuring meaningful relationships with the customers we serve, the colleagues we support and the communities where we live and work.