U.S. Bank Scrum Master - Multiple Locations in Charlotte, North Carolina
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job DescriptionThis role has multiple levels, open to candidates with at least 3 years of experience in Agile technology delivery and Software Delivery Lifecycle teams, and at least one year of experience in a scrum environment; to 3 or more years of experience in Agile technology delivery, 5 or more years of experience in Software Delivery Lifecycle teams, and 3 or more years of experience as a Scrum Master.
The successful candidate will be hired for the level of the position that aligns with their experience.
Position Summary: The organization is on an agile, product and digital transformation journey and as a Scrum Master, you will be guiding multiple agile teams through their journey and help drive agile transformation across products and lines of business. As a Scrum Master, you will act as a leader and on-team coach for multiple scrum teams. We are looking for a dynamic, collaborative personality that can champion the cause of the agile movement within the organization. You are passionate about leading change, helping shift mindset and influence culture change. Fostering new ways of thinking, new ways of working and building new capabilities that will help unlock new possibilities U.S. Bank. You possess strategic vision and tactical mastery and combine it with an entrepreneurial spirit to get it done. You will play a fundamental role in achieving our ambitious objectives and work closely with partners across product teams to design innovative solutions and balance challenging priorities and demands. You are laser-focused on operational excellence and customer satisfaction and you'll need to wear many hats, so flexibility and a can-do attitude are critical!
Major Responsibility: Embrace the agile mindset, advocate and champion agile across the Technology organization by challenging, coaching, and guiding teams using agile and lean principles
Provide creative solutions to agile transformation issues: resistance to change, limited resources, conflicting priorities, lack of accountability
Ability to utilize agile methods in a flexible manner that often includes traditional project management which can include hard deadlines/fixed dates at times
Understand the various agile frameworks, events and artifacts (i.e. scrum, Kanban), where they are fit for purpose and how to implement/apply with new and existing teams
Manage and facilitate team ceremonies including quarterly product planning, product owner syncs, backlog grooming, estimating and sizing efforts, release planning, sprint planning, standups and retrospectives.
Facilitate and coach to draft, track progress and continuously improve on Objective and Key Results (OKRs)
Coach teams and leaders in agile principles and practices, roles and responsibilities, and frameworks
Foster a continuous improvement environment in order to build high-performing, agile teams
Track and report on metrics for teams to measure progress, effectiveness of agile adoption, and agile maturity of the teams
Guide product management teams in their role, defining MVP's, developing product charters, product community maps, product roadmaps and release plans, story mapping, writing stories and backlog prioritization and management
Train and mentor other scrum masters on the role of the scrum master and build communities of practice for scrum masters to share, learn and grow
Scrum Master Basic Qualifications - Bachelor's degree in computer science or related field, or equivalent work experience - At least 3 years of experience in Agile technology delivery and Software Delivery Life Cycle (SDLC) teams - At least one year of experience in a Scrum environment
Preferred Skills/Experience - Basic knowledge of Agile principles and practices and capacity to understand specific needs or requirements to apply skills/knowledge - Understanding of basic fundamentals of iterative and incremental development - Working knowledge of the software development process – design, development, test, and deployment - Strong communication, collaboration, leadership, conflict resolution, budgeting and time management skills - CSM (Certified Scrum Master) certification a plus
Senior Scrum Master Basic Qualifications - Bachelor's degree in computer science or related field, or equivalent work experience - Three or more years of experience in Agile technology delivery - Five or more years of experience in Software Delivery Life Cycle (SDLC) teams - Three or more years of experience as a Scrum Master
Preferred Skills/Experience - Strong knowledge of Agile values, principles and practices and capacity to understand specific needs or requirements to apply skills/knowledge - Certified Scrum Master (CSM) certification a plus - Experience as a Scrum Master managing multiple teams simultaneously - Knowledge of scrum, Kanban, Lean, XP, and other Agile frameworks Comfort with agile tools such as JIRA, Confluence, MURAL - Experience with distributed teams, in multiple time zones - Demonstrated ability to partner and communicate effectively with non-technical team members, resolving contending or contradictory objectives, and unifying disparate ideas into a homogenized solution - Possess the ability to influence others, implement change, and standardize processes in a complex business environment - A passion for mentoring and growing the potential of others - Great teammate - ready to help the immediate team and ask for help if needed - Eagerness to learn new technologies and bring new ideas to the table - Demonstrated growth mindset - Positive attitude and ability to inspire the team toward continuous improvement - Experience with outcomes-based planning and delivery (i.e., OKR) - Ability to partner with Product, Tech, UX and Data disciplines - Experience with Design Sprints and/or Product Discovery tactics - Direct experience with big room planning and cross-team coordination - Understanding of basic fundamentals of iterative and incremental development - Experience successfully delivering solutions on an aggressive schedule - Excellent presentation skills - Ability to work in ambiguity and iterate to a solution – can estimate and solve basic business problems without explicit direction - Creative, flexible, and willing to continuously change, evolve, and improve software development processes - Demonstrated technical leadership and direction - Demonstrated program-level collaboration and system architecture understanding - Strong communication, collaboration, leadership, conflict resolution, budgeting and time management skills - Experience in business analysis, product management or product development
We are open to the following locations: Minneapolis, MN New York, NY Charlotte, NC Atlanta, GA Irving, TX San Francisco, CA Concord, CA
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.
E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.