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U.S. Bank Operational Risk Review Testing Analyst - Technology in Charlotte, North Carolina

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Operational Risk Review (ORR) Testing Analyst -Technology has an exciting opportunity to be a part of the build and implementation of Independent Risk Review and Assessment’s operational risk testing program. Operational Risk Management oversees the Company’s Operational Risk Framework, including: taxonomies, internal and external loss data, control programs, risk and control self-assessment (RCSA), scenario analysis, root cause analysis, issue management, policy, risk appetite and aggregation, reporting, product change management, corporate security and investigations, third party risk management, sales and services risk oversight, governance, capital oversight, and stress testing across the Company.

The Operational Risk Review (ORR) Testing Analyst -Technology (“Analyst”) is responsible for the execution of testing activities within Independent Risk Review Assessment (IRRA), a centralized second line independent testing function. Key roles and responsibilities include working with the business lines and other Technology, Risk, Compliance, and Audit professionals across the bank to evaluate processes and controls to ensure effective risk management framework. The Analyst will be Involved in all phases of the risk review cycle (planning, executing, and reporting) on a range of assignments. The Analyst is responsible for interacting with various personnel across the organization to understand processes, gather information, and test processes and controls related to technology, data governance, cyber, system and information security. The Analyst will execute review activities within agreed timeframe at the direction of the ORR Manager along with ability to manage multiple tasks and deadlines.

The role is responsible for the identification of control and process weaknesses through design assessments and testing activities. If gaps are identified, the ORR Technology Analyst will work with the ORR Technology Manager to partner with the business line and Risk Management groups to recommend and influence solutions that mitigate operational risks. Further, the Analyst is responsible for effective verbal communication of testing results to the ORR Technology Lead Analyst and/or Technology Manager and for responding to and/or escalating significant risks as appropriate.

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • Typically more than five years of applicable experience

Preferred Skills/Experience

  • Basic or intermediate knowledge of information technology, systems, data governance, cyber and / or information security risks as well as industry trends that impact Bank operations.

  • Relevant industry and professional experience (e.g., information technology risk management, audit, or governance experience)

  • Relevant experience conducting ITGC control reviews, risk-based assessments, and other similar assessment methodologies

  • Basic or intermediate knowledge of ITGC controls, processes, and methodologies

  • Basic knowledge of Information Technology compliance, standards, and frameworks

  • Basic or intermediate Risk, Compliance, and Audit competencies.

  • Proven understanding of the business line’s operations, products, services, systems, and associated risks.

  • Proven business acumen and credibility to help business line(s) proactively identify and address risks.

  • Average process facilitation, project management, and analytical skills.

  • Good presentation, interpersonal, written, and verbal communication skills.

  • Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations.

  • Applicable professional certifications (e.g., CISM, CISA, GSNA, CISSP, CRISC, CIA) are preferred

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .


Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $90,100.00 - $106,000.00 - $116,600.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.