U.S. Bank Jobs

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U.S. Bank Fair and Responsible Banking Third Party Risk and Marketing Review Specialist in Charlotte, North Carolina

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

This position will report to U.S. Bancorp’s Fair and Responsible Banking Division (“FRBD”) and support the Bank’s Fair and Responsible Banking Strategic Assessments, Reviews and Reporting team for Third Party Risk Review. The position’s primary responsibility is conducting appropriate risk management activities to ensure business partners, including brokers, dealers, retailers, suppliers, merchants, vendors, service providers, or other third parties doing business with U.S. Bank, comply with applicable fair and responsible banking laws and regulations, as defined by the U.S. Bancorp Fair and Responsible Banking Program Policy and have a clear and unequivocal understanding of U.S. Bank’s commitment to fair and responsible banking.

This position will report to the director, complete complex tasks with minimal supervision, and work collaboratively with risk assessment, analytics, emerging risks, and program governance teams to achieve common goals and execute strategies. As part of a second line of defense team the position will be responsible for third party assessments, reviews of marketing, social media/digital and other customer targeting criteria.

Essential Functions:

  • Assess third party relationships for fair and responsible banking compliance risk

  • Evaluate business lines and third-party adherence to bank policies in meeting fair and responsible banking program control requirements for activities such as complaints management, training, monitoring, and vendor management

-Perform or conduct customer-facing or customer-impacting processes consistent with the bank’s operational risk standards

  • Review targeting or suppression criteria used for marketing, social media, digital communications, or other purposes for fair and responsible banking risks as related to prohibited basis groups and potentially vulnerable consumers

-Evaluate information submitted for marketing campaigns including project type, products, delivery channel, and type of campaign

  • Identify potential issues and follow issue management protocols, including drafting, presenting, vetting, and tracking issue

  • Complete assigned third party and marketing reviews in a timely, complete, and accurate manner.

  • Support risk decisions and conclusions with high-quality work product and documentation.

  • Provide subject matter expertise and advise business line and others across the bank on fair and responsible banking risks, requirements, and risk management expectations

  • Advise, guide, and partner with business lines as well as second line of defense personnel in the development and implementation of fair and responsible banking controls

  • Maintain appropriate knowledge of and stay current on fair and responsible banking laws and regulations, guidance, and other legal and regulatory developments, and how they apply to the Company

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • Typically, 5+ years of applicable experience

  • Applicable Certifications

Preferred Skills/Experience

-5+ years of experience in bank compliance risk management, consumer protection, banking, legal, audit, or regulatory examination

-Third party (vendor) risk management experience

  • Strong knowledge of banking products, services, and operations

  • Excellent verbal, written and analytical skills

  • Strong collaboration, interpersonal, management, and client relationship skills; ability to interact and present to management

  • Advanced knowledge of fair and responsible banking laws, regulations, and oversight, including ECOA, FHA, UDAAP and related regulatory agency (e.g. CFPB) examination standards, applicable regulatory guidance, litigation and enforcement actions

  • Certified regulatory compliance manager (CRCM) or Certified Third-Party Risk Professional (CTPRP) with advanced experience in performing consumer compliance functions; certified audit professional with advanced fair lending, consumer protection; or bank regulatory experience with emphasis in consumer compliance

  • Testing, audit or investigation experience related to regulatory compliance

  • Experience with large complex banking organizations and their product/service offerings

  • Experience in providing guidance regarding complex operational and compliance matters, enforcing requirements, working with auditors and examiners, negotiating desired outcomes, executing project and implementation plans, and reporting issues and trends to management

-Demonstrate business knowledge of banking-related products, services and relate how their associated risks may impact both U.S. Bank from a third party perspective



If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Learn how the way we work at U.S. Bank (https://assets.phenompeople.com/CareerConnectResources/prod/UBNAGLOBAL/documents/Thewaywework-1666895142717.pdf) drives meaningful relationships with our customers and collaboration across the company.


Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) EEO poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.