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U.S. Bank ESG Program Manager, Social Impact Strategy in Charlotte, North Carolina

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

U.S. Bank is currently seeking an ESG Program Manager, Social Impact Strategy, who will be responsible for working across the enterprise to help develop and implement U.S. Bank’s ESG Social Impact strategy. The role will work closely across several functions and business lines to define our social impact ambition level and strategy and related social impact targets and commitments. The role will also support engagement efforts with external stakeholders, including non-governmental organizations, investors, policy makers, and regulators.

Additional responsibilities for this role will include:

  • Providing leadership to define, get buy-in and execute strategies to advance USB’s ESG goals and ambitions,

  • Leading our Social Impact Strategy working group,

  • Maintaining strong relationships within the industry, government and NGOs and other external stakeholders to understand how the overall landscape is evolving, and how USB’s strategy should evolve with it,

  • Identifying, gathering, maintaining, and analyzing internal social sustainability metrics.

  • Implementing processes for tracking and monitoring U.S. Bank’s progress against our social impact commitments,

  • Following ESG developments, industries, and regulatory practices and communicating their relevance to leadership,

  • Developing presentation materials, talking points, benchmarking, and analysis on social impact topics for engagement with internal and external stakeholders,

  • Contributing to the ESG Program Office's work on communications, strategy, research, analysis, and data collection projects as needed,

  • Benchmarking performance against peers and making recommendations to improve the company’s performance across a variety of ESG and DEI ratings and rankings,

  • Partnering with communications team to reinforce the company’s social responsibility position,

  • Assisting with preparation of ESG reports,

  • Perform other duties as needed

Basic Qualifications

  • Master's degree, or equivalent work experience

  • 10 or more years of experience in project management activities

  • Two or more years of managerial experience

Preferred Skills/Experience

  • Bachelor’s/Master’s degree in Communications, Business or related field

  • 10-plus years of relevant professional experience in Corporate Responsibility, Human Resources, Diversity, Equity and Inclusion, or related field.

  • Expert knowledge of ESG, CSR, DEI, HR or related areas and its impact on a wide range of businesses

  • Capacity to serve as a thought partner, planning partner and execution partner, comfortable assessing and, as appropriate, challenging, input, building compelling business cases for alternatives.

  • Exceptional communication skills, with experience developing clear, succinct and compelling content for executive-level presentations and communications.

  • Strong executive presence and ability to drive effective results working with senior leadership and stakeholders

  • Understanding of current and developing DEI and Human Capital disclosures and regulations

  • Program management skills with demonstrated experience in self-managing complex program delivery in a fast-paced, matrixed environment

  • A self-starter, with proven experience building collaborative partnerships across a large organization

  • Proven ability to influence others that reside outside of your team

  • Demonstrated flexibility and willingness to learn and work on new projects

  • Knowledge of banking operations and industry legal regulations and policies

  • Strong organizational and analytical skills

  • Excellent verbal and written communication skills

  • Ability to travel up to 20%

Ideal locations for this role are Minneapolis and Charlotte, as well as anywhere in the U.S. Bank’s 26-state footprint and will work in a hybrid work model (three days in office and two from home weekly)

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .


Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting careers.usbank.com .

EEO is the Law

Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.