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U.S. Bank Senior Business Technology Analyst - Custody in Boston, Massachusetts

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Business Analyst sits within the WCIB Chief Product Office organization, which is responsible for driving product strategy and evolution of WCIB products in the following areas: Custody, Alternatives, ETFs, Registered Funds, Data.

This person is responsible for planning and executing product change management together with the product manager and project manager for your assigned product.

Execution includes gathering and documenting requirements and testing. Our goal is to ensure that the program, products, or projects are planned and implemented following quality agile and project management disciplines.

Depending on the needs of the program/product/project and the resource availability, you may be asked to play one or more roles on a variety of assignments at a time. Flexibility, a sense of urgency, collaborative leadership, and effective communication skills are critical to the successful implementation of this goal.

Responsibilities include:

  • Responsible for elicitation, analysis, and documentation of business and functional requirements

  • Develops and executes test plans to ensure successful delivery of a project

  • May serve as a business technology subject matter expert for assigned functional applications to assist business lines with analysis, development, and ongoing support

  • Interfaces with internal and external resources to ensure successful completion, installation, and implementation in accordance with stakeholder needs

  • Frequently interfaces with business lines, including management, and/or internal resources to ensure quality, timeliness, and testing of all project/release work

  • Participates in developing and maintaining detailed knowledge of the business's current technology and infrastructure from a functional perspective as well as operational processes

  • Acts as a liaison between technical development teams and internal business line stakeholders

  • Acts as a Business Readiness Lead, develop readiness plans, manages readiness tasks, escalates as needed and reports on status

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • 10 or more years of direct experience with project management responsibilities

Preferred Skills/Experience

  • Experience in the financial services industry, with extensive knowledge of custody accounts or related activity

  • Ability to conduct an analysis of business needs, including scheduling meetings, planning agendas, conferring with business line leaders, documenting and making verbal and written presentations

  • Business process modeling experience

  • Strong understanding and use of project management techniques and testing processes and supervises their use

  • Ability to develop test schedules, review testing plans, track test issues and report on test results

  • Ability to manage multiple tasks/projects and deadlines simultaneously with limited supervision

  • Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

  • Strong project management, problem solving, organization and analytical skills

  • Strong interpersonal, verbal, written and presentation communication skills

  • Strong leadership and negotiation skills

Location Expectations

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $117,725.00 - $138,500.00 - $152,350.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

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