U.S. Bank Application Configuration Engineer (Archer/SQL) in Baton Rouge, Louisiana
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
The Configuration Engineer provides software configuration along with operational risk support for the organization’s Enterprise Governance, Risk and Compliance (eGRC) programs, primarily within the RSA Archer Smart Suite toolset. The right candidate will play a critical part in enabling process automation, diagnosing issues, solving problems, and configuring applications to enable business processes and activities. The Configuration Engineer develops, tests, implements, and supports both new and changes to existing eGRC technologies through a Software Development Life Cycle.
Job duties / responsibilities:
Manage daily workload to ensure assigned timelines are met
Manage and prioritize multiple tasks simultaneously
Provide best in class customer support to internal teams and employees across the enterprise
Comply with all policy requirements surrounding Incident, Change and Problem Mgmt
Consult with customers to elicit, explain, translate, and refine business/technical requirements
Research existing configuration architecture to understand current processes and functionality
Communicate technical information to non-technical individuals
Ensure timely completion of customers priority driven needs
Develop a full understanding of how in-scope applications, utilities, and processes function (infrastructure, administration, user interface, etc.)
Document technical architectural designs and business logic solutions
Assist in the planning of design, build, test, and implementation phases
Ensure alignment with development, implementation, and performance standards
Participate in unit, integration, and user acceptance testing
Utilize agile principles within planning, development, and communication
Provide consultation services to customers as well as internal team resources
Development of SQL queries to search database for specific data sets and enable data extract, transfer, and load activity
Perform other projects or miscellaneous duties as requested or assigned
Bachelor's degree, or equivalent work experience
Two to three years of relevant experience
Strong analytical, critical thinking, problem solving skillset
Extensive technical troubleshooting experience
Self-motivated, quick learner with exceptional time management
Excellent verbal and written communication skills
Able to juggle multiple projects simultaneously; seamlessly multitask
Understanding of Operational Risk and Compliance programs, a plus
Experience with RSA Archer or similar eGRC products (e.g., ServiceNow, Accelus, OpenPages, BWise, MetricStream)
Experience with Structured Query Language (SQL)
Advanced experience with Microsoft Excel, a plus
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Learn how the way we work at U.S. Bank (https://assets.phenompeople.com/CareerConnectResources/prod/UBNAGLOBAL/documents/Thewaywework-1666895142717.pdf) drives meaningful relationships with our customers and collaboration across the company.
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) EEO poster.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $87,465.00 - $102,900.00 - $113,190.00
U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.