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U.S. Bank Change Management Associate 3 - Telecommute Multiple Locations in Austin, Texas

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job DescriptionThe Consumer and Business Banking Operations (CBBO) division is seeking a Change Management Associate to support improved execution of process changes; to ensure adequate management controls and to deliver sustainable processes. This role will work in partnership with business line managers, risk managers, corporate compliance, and legal departments.

The ideal candidate will have knowledge in one or more consumer or mortgage product servicing areas and an understanding of the regulatory compliance framework applicable to these business areas.

Duties: • Research and completes impact assessment upon receipt of legal / regulatory changes to identify operational applicability and stakeholders. This can include federal and state laws, Fannie Mae, Freddie Mac, Federal Housing Administration, Department of Veterans Affairs, Consumer Financial Protection Bureau, and other regulatory agencies. • Complete gap assessments timely, including comparing the new requirements to current processes and identifying needed changes. Responsible for research and cross-functional reviews. • Serves as operations expert for Regulatory Change Management and CBB Risk Management. Works closely and collaboratively with Policy & Procedure Governance team members and engages writers on changes. • Establishes relationships and interacts directly with department managers. Adds value to operation departments serving as a business expert, providing potential solutions and assisting with the implementation of new processes. • Escalates high-impact and high-risk initiatives to appropriate parties • Ensures that appropriate support groups are engaged, as applicable, and coordinates various groups’ activities to ensure effective implementation. • Submits requests for corporate approvals, as appropriate.

Basic Qualifications - Bachelor's degree, or equivalent work experience - Two to three years of applicable experience

Preferred Skills/Experience • Three years’ experience in mortgage operations is preferred • One to three years of experience in an applicable risk and/or process management environment is preferred • Advanced knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business • Advanced understanding of the business line’s operations, products/services, systems, and associated risks/controls • Advanced knowledge of Risk/Compliance/Audit competencies • Strong process, facilitation, project management, and analytical skills • Ability to manage multiple priorities and manage time effectively • Must possess business acumen and credibility to help business line(s) proactively identify and address business process / control gaps and associated risks • Excellent written and verbal communication skills • Proficient computer skills, especially Microsoft Office applications

Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.

EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.

E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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