U.S. Bank Senior Digital Product Owner / Journey Owner – Minneapolis, NYC, San Fran, Atlanta in Atlanta, Georgia
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
At U.S. Bank, product management is a team sport that includes engineering, creative, data and most importantly the customer. As a Product Owner within the State Farm Alliance Program you’ll be joining a group of experienced Product Managers who have successfully built large-scale consumer products that are central to the financial lives of millions of customers.
Our ideal Product Owner cares deeply about making an impact for and working with customers, is extremely curious and is equally excited about growth then beautiful product design. You’ll love this job if you are excited about building a world-class digital experience, partnering with key stakeholders across the enterprise to define core banking digital experiences that align and add value to the Enterprise Strategy. You’ll fit in if you are excited about reducing customer pain points through the digital journey and sharing strong thought leadership, best practices and innovative thinking with your peers
As a product owner, you will be looked at as the subject matter expert for our customer segments. You’ll be expected to be not just comfortable with data but an ability to draw insight and trends. You’ll be expected to be on top of what consumers are leveraging in terms of tools and app to fulfill their financial jobs to be done. Lastly you’ll need to be able to communicate effectively within a large organization to make sure the support from various stakeholders exist and their needs are addressed.
As a Product Owner you will:
· Be responsible for the day-to-day activities of the Alliance program.
· Ensure that all parts of the program are coordinating with each other from data conversion to digital experience
· Act as a liaison between our partners, the businesses and Agile teams, ensuring the teams understand vision for the products. Work closely in a hands-on style with development team including addressing daily prioritization needs, providing real-time feedback and answering questions on an ongoing basis.
· Communicate the status of the program to partner and business leaders.
· Help form consensus where needed to push the program forward
· Help maintain and refine product backlog; create user stories and acceptance criteria and assists in the prioritization all stories to ensure work focuses on those with maximum business value that align with product strategy.
· Be a hands-on leader who excels at data analysis and customer research to drive discovery and ensure the right problems are identified along with the most fitting solution.
Bachelor's degree, or equivalent work experience
10 or more years of product management experience
Four or more years of managerial experience Preferred Skills/Experience
-Analytical: (e.g. comfortable with data) and can combine an understanding of business objectives, customer needs, and data required to deliver customer experience and business results.
Thought leadership: build and drive strategy that moves the user experience drives innovation/differentiation and delivers on business goals.
Agile Experience: Very comfortable working in an agile (specifically SAFe) framework, including industry standard collaboration tools (e.g. VersionOne, Jira and Confluence).
Natural curiosity and self-directed ability to seek out information and meet goals/deadlines.
Partnership & Collaboration: able to build consensus with key business, technology and internal partners.
Leadership: help build and motivate strong teams. Experience working with on- and off-shore talent.
An understanding of Financial Services, Banking and Fintechs.
An understanding of UX Design and research.
Professional experience in the digital space or information technology systems development.
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers (https://www.usbank.com/careers/index.html) .
EEO is the Law
Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://www.usbank.com/careers/verification-of-eligibility-for-employment.html) .
Our 74,000 employees work across departments to help our millions of retail, business, wealth management, payment, commercial and corporate, and investment services customers across the country and around the world turn their dreams into reality. Our employees are empowered to create change and drive our future, and we pride ourselves on diligently and ethically upholding U.S. Bank’s best-in-class financial record and legacy of more than 150 years in banking. Most importantly, we put people first, cultivating and treasuring meaningful relationships with the customers we serve, the colleagues we support and the communities where we live and work.