U.S. Bank Product Manager – Interfaces Platform in Atlanta, Georgia
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Job DescriptionThe Enterprise Interfaces Platform team will provide Segment & Platform Digital owners the tools, knowledge, documentation, & direct support to reuse fully production-ready flows in their web and mobile applications. When a flow doesn’t exist, we will help build it, with all stakeholders in mind.As part of this team, the Product Manager will lead the development of new interfaces and drive the adoption of existing interfaces to ensure U.S. Bank delivers a best-in-class, “One U.S. Bank” digital experiences to customers and employees alike. This team will seek out opportunities to remove duplication in digital experiences through the delivery of reusable and scalable interfaces that unlock faster speed to market as well as significant cost savings to the enterprise. Responsible for the full life cycle management of current and future Interface capabilities and journeys across the enterprise, for all of our customer types and for our employees.
As a Product Manager, you will partner with business line, user experience, agile, and technical counterparts to create experiences that meet core business objectives. In this role, you will drive the creation and ongoing management of a shared interface library of production-ready experiences that meet core business objectives and house reusable Interfaces. You will work across disparate lines of business to gather requirements and to ensure their needs are served by your product – common interfaces. This role will also lead development and management of scalable and reusable Interfaces utilizing onsite and offshore resources, informed by market research, benchmarking, and relevant technology trends.
Key activities: - Drive visual, front end reusability that spans simple components to complex user interface flows. - Partner with capability managers, delivery managers, architects, designers, scrum masters, business lines and other product managers to evangelize the best solutions and facilitate execution across the enterprise. - Work collaboratively across businesses / functional / platform areas to define, sequence, and execute an enterprise roadmap that maximizes reusability - Create user stories and other requirement artifacts based on feedback and collaboration with partners across the organization. - Contribute to quarterly OKRs that keeps the team focused and performing at a high level. - Act as a leader and mentor for other digital product managers and agile team members. - Advocates and embodies customer obsession. - Presents persuasively and authoritatively to peers and senior leadership, while facilitating collaborative conversation. - Directs people and work efforts across several, simultaneous projects to meet business goals.
Creates value in the Product Management function by: - Synthesizing each project’s business goals to set specific, measurable objectives - Performing ongoing measurement and reporting of these commitments - Consistently delivering work that meets or exceeds commitments - Reporting regularly on performance to senior leadership - Managing the “brand” of the broader Enterprise Interfaces Platform team and promoting a customer-obsessed culture within the Bank, making the team a source of expertise others seek and want to join - Taking products from initial concept through user research, co-creation, and rapid prototyping - Partnering with Agile practice leads to evolve how Agile and Lean management are applied at the Bank - Motivates and engages team members to achieve peak performance and high job satisfaction
QualificationsBasic Qualifications - Bachelor's degree, or equivalent work experience - 5 or more years of product management experience - 3 or more years work in Agile teams
Preferred Skills/Experience - Strong product management, design and software development skills - Excellent management, leadership and interpersonal skills - Strong change management skills focus on leading transformational change - Experience in, or exposure to, complex user interface flows, UX design systems, REACT websites, and native mobile solutions. - Exposure to or direct experience with enterprise IT environments and software development - Well-developed verbal and written communication skills
Benefits: Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting usbank.com/careers.
EEO is the Law Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.
E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.