U.S. Bank Head of Design in Atlanta, Georgia
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
U.S. Bancorp, with nearly 70,000 employees, is the parent company of U.S. Bank National Association, the fifth-largest bank in the United States. Customers across the country and around the world as a trusted and responsible financial partner. This commitment continues to earn a spot on the Ethisphere Institute’s World’s Most Ethical Companies list, and puts U.S. Bank in the top 5% of global companies assessed on the CDP “A” List for climate change action.
Be a part of transformational change where integrity matters, success inspires, and great teams collaborate and innovate. We’re one of the country's most respected, innovative, ethical, and successful financial institutions. We’re looking for people who want more than just a job – they want to make a difference. We are seeking a technology executive who will contribute toward the success of our technology initiatives in our digital transformation and modernization journey.
We are looking for a visionary leader to design the future of U.S. Bank. This executive will be responsible for embedding the digital customer and user experience focus across all of the company's product lines - from existing and traditional products to maturing and evolving opportunities. They will ensure products are designed and delivered to delight customers and ensures a positive user experience throughout the customer/consumer lifecycle.
Reporting to the EVP & Chief Digital Officer for Enterprise Digital Platforms, this leader
leader will transform U.S. Bank's approach to CX/UX by implementing a holistic strategy across the global suite of products and services for the enterprise, while driving a cultural transformation through design-led thinking and customer centricity. They will lead large teams and grow our top-notch and in-house Design practice for the enterprise.
Create amazing products
Drive thought leadership in design thinking & UX design for U.S. Bank
Lead talented teams to create “best in world” journeys
Present work persuasively and authoritatively to peers and senior leadership, while facilitating collaborative conversation to drive the best product outcomes
Build a world-class Design teams
- Source, hire and develop a high-performing team with world-class skills. Motivate and engage team members to achieve peak performance and high job satisfaction
Build strong relationships to maximize thought leadership
Partner with and influence stakeholders in lines of business, Product, Technology & Dev, Agile transformation, Marketing, Analytics and other teams to strengthen relationships, persuade, and deliver amazing products
Promote, by example, a positive culture of achievement and getting things done by being responsive and timely by finding win-win solutions, and by solving problems with divergent, expansive, design thinking methods
Evangelize a design-centric culture within U.S. Bank; and make our team be sought out for learning, collaboration, and as a place they want to work
Continually expand Design’s value to the bank
Advocate and embody customer-obsession, inside and outside the Design organization, resulting in simple, innovative, lovable digital products/experiences
Build on and promote our atomic, digital design system to continually add and refine components, improve quality and speed, and increase adoption
Maximize reuse of design system components and obsessively focus on “creating where it counts”
10+ years of experience in a technology execution or leadership role
Strong understanding of Azure and AWS
Bachelor’s degree in computer science or a related field or equivalent experience
Proven leadership abilities and strategic management skills
Strong knowledge of financial industry
Excellent verbal and written communication skills
Well-developed analytical, decision-making and problem-solving skills
Considerable tact, diplomacy and people skill
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting careers.usbank.com .
EEO is the Law
Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $258,570.00 - $304,200.00 - $334,620.00
Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.
U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.