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U.S. Bank Remote UX Designer – talech in Albany, New York

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

U.S. Bank is seeking a talented User Experience Architect to join the talech team and elevate our product experiences to the next level. As part of the talech team you’ll be focused on building point-of-sale software solutions for small businesses through simple, intuitive interfaces, and powerful analytics.

Specifically, you will be responsible for planning and designing a consistent experience architecture of our customer-facing interfaces and experiences across a spectrum of digital touchpoints. You will partner with product owners, developers, researchers, business analysts, and compliance specialists to translate requirements into experience architectures. Responsibilities include:

  • Demonstrated experience in creating and implementing UX design

  • Proficient with visual design programs such as Adobe Photoshop and others

  • Experience creating storyboards and website mapping

  • Employs a range of human-centered, accessible design techniques, such as conceptual models, personas, user flows, wireframes, and interactive prototypes, to determine and convey design decisions

  • Optimizes experience architecture to promote usability, while accommodating technical and business needs/constraints

  • Studies and understands competitors, market trends, customer wants/needs, and technical implementation to create the best product experiences — and explains/defends design decisions with solid insights and well-reasoned rationales

  • Reviews artifacts and deliverables from peers to ensure they accurately represent or improve upon the layout, design and interaction patterns

  • Accurately interprets how the talech brand is applied to interaction modules, screen layouts, style guides, pattern libraries, images, icons and other visual elements

  • Formally observes user interviews and usability sessions

  • Works concurrently on multiple tasks or projects in an agile environment

  • Delivers assets of record, e.g., wireframes, versioned prototypes, flow / process diagrams, etc.

  • Participates in validating that code is built as designed during projects (according to brand standards, style guides and pattern libraries)

Basic Qualifications

  • Bachelor's degree, or equivalent experience

  • Three to five years of related work experience, such as UX or digital industry

Preferred Skills/Experience

  • Considerable knowledge of user experience (UX) best practices, interactive design principles, accessibility, information architecture and experience architecture; Service Design knowledge a plus

  • Considerable knowledge of design thinking process and framework, and experience with workshop and co-creations

  • Experience in UX Design Architecture principles – including creating wireframes, prototypes, and user flows

  • Experience/familiarity with CSS and responsive design

  • Familiar with common design software

  • Experience collaborating with large teams

  • Strong communication, facilitation, and presentation skills

  • Ability to problem-solve and work independently

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .


Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting careers.usbank.com .

EEO is the Law

Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $78,200.00 - $92,000.00 - $101,200.00

Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.

U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.