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U.S. Bank Omni-Commerce Product Leader in Albany, New York

A leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. Elavon is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

Elavon is looking for a Product Leader to shape the future of Elavon’s Global Omni-Commerce payments experience. This work includes all aspects of the Omni-commerce Payments experience from EMV/Swipe payments to Local Payment Methods to Buy Now Pay Later solutions to QR Code and eCommerce transactions. In this role, you will manage a global team of Product Managers, set the vision, strategy, translate strategy into execution by collaborating with a cross functional team including technology. This is an opportunity that will shape industry standards to deliver a Best-in-Class payments experience through Elavon’s Global Omni-Commerce Platform. Our ideal candidate has driven growth, managed technical products and/or modern platform delivery at scale and is obsessed with solving for user needs. They are market driven as well as technical with extreme attention to detail when it comes to the Omni-Commerce customer experience.


  • Define & coordinate a multi-year strategic global Omni-Commerce vision, size the potential opportunity, drive product roadmaps, technology blueprint, product prioritization, execution, and support across all aspects of the Omni-commerce Payments experience, developing and adapting over time as required o This includes both the In-person payment experience - traditional Swipe/EMV Card Payments, Mobile/Digital Wallet, Contactless, QR Code, Android CPOC, iOS ‘Tap to Pay etc and remote payment experience – eCommerce, Invoicing, Buy Now Pay Later, Recurring, ACH, Real-time Payments etc

  • Lead your team in breaking your vision down into measurable, meaningful milestones for the progressive delivery of an omni-commerce payments experience. This includes creating buy-in up to executive level, crafting roadmaps & OKRs, and navigating trade-offs - Use metrics & competitive analysis to inform your point of view and leverage analytics to measure success & influence direction

  • Drive the enforcement of compliance, internally with organizational policy and security guidelines and externally in line with PCI standards, card scheme regulations, local government policy etc.

  • Lead and/or support cross-functional working groups and forums designed to guide the direction of omni-commerce capabilities. Provide leadership and guidance within these groups to ensure progress.

Basic Qualifications

  • Bachelor's degree in computer science or another technical discipline

  • 12+ years of relevant product experience in payments technology with a minimum of 10+ years in card payments or merchant acquiring industry

  • Demonstrated Tech Transformation experience strongly preferred

Preferred Skills/Experience

  • Ability to lead & influence at every phase of the product lifecycle from vision/ideation to design & solution evaluation, to UX definition, to build, to GTM readiness & launch

  • Demonstrated ability to translate product requirements into phased platform feature delivery, executed in agile fashion

  • Previous experience of operating in and delivering large scale technology transformation in a Cloud first, Microservice Design domain along with its associated methodologies & technologies

  • Deep knowledge & awareness of the current Omni-Commerce market landscape including key players, emerging trends & technologies & customer behaviors in the Payments Acceptance space

  • Technical expertise in the area of APIs, SDKs and modern technology integration methodologies & toolsets

  • Familiarity with roadmap & backlog management tools such as Jira, Version 1, Confluence. Aha etc.

  • Comfortable interfacing directly with enterprise architecture & software development teams to articulate product vision & priority focus and orchestrating release scheduling

  • Ability to operate in a fast-paced environment and keep multiple delivery streams moving simultaneously

  • Excellent verbal and written communication skills

  • Excellent presentation skills especially with executive audiences

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .


Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting careers.usbank.com .

EEO is the Law

Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $115,005.00 - $135,300.00 - $148,830.00

This is an Elavon posting. Elavon is a part of the U.S. Bank family.

Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.

U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.