U.S. Bank Business Insights Analyst in Albany, New York
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
The Business Go To Market studio at US Bank is transforming how different departments at the bank work together to increase business customer acquisition and satisfaction. We’re looking for a Business Insights analyst to provide analytics support to the team and help us chart this new path.
Reporting to the Product Owner of Business Analytics and Insights within U.S. Bank’s Enterprise Analytics team, this individual will help uncover customer trends and transform those insights into marketing campaigns as part of an agile journey team. A successful candidate will be able to work independently to pull the data that will help guide this process. As U.S. Bank’s data architecture and analytics capabilities are rapidly expanding, a successful candidate will also have the ability to adapt to new data sources, visualization tools, and evolving reporting/analytical requirements.
Utilize both external and internal US Bank data sources to guide understandings of customer acquisition and attrition
Monitor campaign performance and present insights visually using Tableau, MS Excel, or SAS Visual Analytics
Assist on execution of marketing campaigns across multiple channels (email, direct mail, website, etc.)
Work with analytics leads to identify potential audiences for future marketing campaigns
Develop and maintain relationships with other agile team members
Bachelor's degree in related field, or equivalent work experience
4-5 years of statistical and/or data analytics experience
Master’s degree in math, statistics, data science, or MBA
2+ years coding in languages like SAS, SQL, R, and/or Python
Experience utilizing predictive models
Strong technical skills with the ability to extract, combine, organize, analyze and interpret trends or patterns in complex data sets
Experience working in the banking industry, marketing, and/or personalization
2+ years of analytical experience with customer behavioral data leveraging a large multi-dimensional database
1+ years summarizing analytics insights for non-analytical audiences
Excellent verbal and written communication skills
Strong attention to detail
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.
Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visiting careers.usbank.com .
EEO is the Law
Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) poster.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
Salary range reflected is an estimate of base pay and is for the primary location. Base pay range may vary if an offer is made for work in a different location. Pay Range: $87,465.00 - $102,900.00 - $113,190.00
Due to legal requirements, U.S. Bank requires that the successful candidate hired for some positions be fully-vaccinated for COVID-19, absent being granted an accommodation due to a medical condition, pregnancy, or sincerely held religious belief or other legally required exemption. For these positions, as part of the conditional offer of employment, the successful candidate will be asked to provide proof of vaccination or approval for an accommodation or exemption upon hire.
U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.