U.S. Bank RCA Specialist 1 - Global Security Operations Center (Work schedule: 1pm to 11pm on Mon/Tues/Fri/Sat) in SAINT PAUL, Minnesota
Responsible for monitoring all U.S. Bank, and U.S. Bancorp systems worldwide from the U.S. Bank Security Operations Center. This fast-paced environment requires the coordination of company resources and outside agencies, including law enforcement, fire, Emergency Medical Services, and Guard Services. Individuals must be detail oriented, adaptable to changing circumstances, and possess the ability to manage multiple tasks at one time. Excellent verbal communication skills and the ability to achieve and maintain control of stressful situations are required. Performs work on projects and initiatives, assisting in the assessment and implementation of internal policies and procedures to ensure compliance with applicable laws and regulations. May assist in report development and analyzing data. Provides guidance, support and recommendations to Lines of Business and assists in the implementation of U.S. Bank security protocols.
High school diploma or equivalent
Six months to one year of applicable experience
- Security/law enforcement and/or military
-Central alarm monitoring/dispatch center experience
-Previous banking and/or property management operations
Basic understanding of applicable laws, regulations, financial services, and regulatory trends
Well-developed analytical skills
Ability to research and manage multiple projects and deadlines simultaneously
Strong PC skills, particularly word processing, spreadsheet, databases, and presentations
Call center and/or customer service experience a plus
Effective interpersonal and written communication skills
Primary Location: Minnesota-MN-Saint Paul
Shift: 2nd - Evenings
Average Hours Per Week: 40
Requisition ID: 190018137
U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.