U.S. Bank Private Banking Associate - U.S. Bank Private Wealth Management in SAINT LOUIS, Missouri

This position is a service and representative functioning as the primary, daily contact support between Wealth Management Trust, Banking, or Investment customers and U.S. Bank. Working within delegated authority and/or standard department guidelines, handles day-to-day client calls and transactions and problem resolution, escalating items beyond specified authority to the Managing Director, respective business line specialist, or the assigned Private Wealth Manager. Works proactively to identify potential problems, compliance issues, or fraud to maximize client satisfaction and encourage expansion of the relationship. Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures.

Qualifications:

Basic Qualifications

  • Associate degree, or equivalent work experience

  • Five or more years of administrative support experience in a banking environment

Preferred Skills/Experience

  • Superior knowledge of departmental operations/policies and bank products/services

  • Excellent interpersonal, verbal and written communication skills

  • Exceptional customer service skills

  • Ability to identify and resolve exceptions and to interpret data

  • Ability to resolve complex problems with minimal guidance

  • Excellent computer skills, especially Microsoft Office applications

Job: Administrative / Clerical

Primary Location: Missouri-MO-Saint Louis

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 170024013