U.S. Bank Corporate Client Service Representative 4 in SAINT LOUIS, Missouri
Functions as the primary daily operational contact between Corporate Banking customers and U.S. Bank. Maintains and expands relationships with Corporate Banking customers by providing exceptional customer support services. Working with Relationship Managers, Portfolio Managers, product partners, and compliance team provide primary support for loan, deposit, treasury management, and regulatory compliance administrative functions (i.e. covenant tracking/monitoring, on-boarding of commercial loans, overdraft, wire, ach monitoring/approvals, auditing systems for data integrity, and regulatory compliance activities). Proactively identify potential problems, compliance issues, or fraud to maximize client satisfaction and encourage expansion of the relationship. Identifies and capitalizes on cross-selling opportunities. Works directly with customers' accounts, inquiries, and items related to client satisfaction with the U.S. Bank Relationship.
Associate's degree, or equivalent work experience
Five or more years of experience in financial services industry
Excellent verbal, written, and interpersonal communication skills
Exceptional customer relations/customer service skills
Proficient computer skills, especially Microsoft Office applications
Thorough knowledge of Corporate Banking operation functions, systems, policies and procedures
Broad understanding of applicable laws and regulations
Proven credit support skills
Strong analytical skills
Strong problem resolution skills
Strong organizational and time management skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Ideal candidate will have prior (five or more years) in Corporate Banking
Job: Relationship Support
Primary Location: Missouri-MO-Saint Louis
Shift: 1st - Daytime
Average Hours Per Week: 40
Requisition ID: 180021263
U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.