U.S. Bank Corporate Client Service Representative 4 in SAINT LOUIS, Missouri

Functions as the primary daily operational contact between Corporate Banking customers and U.S. Bank. Maintains and expands relationships with Corporate Banking customers by providing exceptional customer support services. Working with Relationship Managers, Portfolio Managers, product partners, and compliance team provide primary support for loan, deposit, treasury management, and regulatory compliance administrative functions (i.e. covenant tracking/monitoring, on-boarding of commercial loans, overdraft, wire, ach monitoring/approvals, auditing systems for data integrity, and regulatory compliance activities). Proactively identify potential problems, compliance issues, or fraud to maximize client satisfaction and encourage expansion of the relationship. Identifies and capitalizes on cross-selling opportunities. Works directly with customers' accounts, inquiries, and items related to client satisfaction with the U.S. Bank Relationship.

Qualifications:

Basic Qualifications

  • Associate's degree, or equivalent work experience

  • Five or more years of experience in financial services industry

Preferred Skills/Experience

  • Excellent verbal, written, and interpersonal communication skills

  • Exceptional customer relations/customer service skills

  • Proficient computer skills, especially Microsoft Office applications

  • Thorough knowledge of Corporate Banking operation functions, systems, policies and procedures

  • Broad understanding of applicable laws and regulations

  • Proven credit support skills

  • Strong analytical skills

  • Strong problem resolution skills

  • Strong organizational and time management skills

  • Ability to manage multiple tasks/projects and deadlines simultaneously

  • Ideal candidate will have prior (five or more years) in Corporate Banking

Job: Relationship Support

Primary Location: Missouri-MO-Saint Louis

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 180021263

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.