U.S. Bank Account Processor 2 (11 PM-7:30 AM Tues-Sat) in SAINT LOUIS, Missouri

Performs a variety of document processing and record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area. Duties may include entering new account information; changing information on existing accounts; recording transactions; answering customer inquiries; receiving, classifying, consolidating and summarizing documents and information; completing reports and providing administrative support. Responsibilities may also include customer service duties such as answering customer inquiries, resolving customer problems and responding to customer requests for information.

Qualifications:

Basic Qualifications

  • High school diploma or equivalent

  • Two to three years of experience in clerical and customer service activities

Preferred Skills/Experience

  • Thorough knowledge of products, services, terminology, procedures and systems related to assigned area

  • Well-developed customer service skills

  • Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of customer service

  • Ability to resolve complex problems with minimal guidance

  • Proficient computer skills, especially Microsoft Office applications

  • Effective verbal and written communication skills

Job: Operations

Primary Location: Missouri-MO-Saint Louis

Shift: 3rd - Overnight

Average Hours Per Week: 40

Requisition ID: 170009056

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.