U.S. Bank Strategic Relationship Manager, Integrated Payments in Richmond, Indiana
ABOUT US - https://www.elavon.com/about/company
Our customers want to expand their business opportunities. We help them get there.
From e-commerce to mobile wallets and chip card acceptance, Elavon helps businesses, small and large, accept all payment types – and reap the benefits at the end of the day. Whether they need a simple or sophisticated payment solution, we’ve got them covered.
For 25 years, we’ve helped more than one million customers around the world grow their business through payments. Our flexible, secure and innovative payment solutions help businesses attract and keep customers, develop partner relationships, process payments and simplify operations.
Here’s a little bit more about our breadth and expertise :
We are consistently rated among the top five global payment providers
We process more than 3 billion transactions annually around the world
We provide payment tools customized by industry type
We’re backed by the strength and stability of U.S. Bank, the fifth largest commercial bank in the U.S.
Our company operates in 10 countries
Our call centers are open 24/7, and our team is always ready to help
Growing a business in a fast-moving world is challenging. Let us help you succeed.
Elavon is currently seeking a Strategic Relationship Manager for Integrated Payments, who will be the strategic face of Elavon to the client and partners, representing multiple Elavon business channels. He/she is responsible for the overall management of Partner Relationships, with a book of assigned ISV/VAR partners, including retention, growth, increased profitability, strategic direction, revenue initiatives, and contract renewals. He/she will also consult with clients through data analysis, industry education, presentation of performance results, and action recommendation(s) to improve performance. This role serves as the escalation point for both internal and external client issues.
Bachelor's degree, or equivalent work experience
Nine-plus years of client management experience in the payments industry
Ability to travel 25-30% of work time
Strong contract negotiation, account management, and project management skills
Working knowledge of ROI and P&L calculations
Strong problem-solving and negotiation skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Ability to identify and resolve exceptions and to interpret data
Proven internal and external customer service/relations skills
Ability to easily adapt and navigate the internal landscape
Proficient computer skills, especially Microsoft Office applications
Excellent presentation, interpersonal, verbal, and written communication skills
Able to address and present to the c-suite
Elavon knowledge of products and systems
Job: Relationship Management
Primary Location: Georgia-GA-Atlanta
Shift: 1st - Daytime
Average Hours Per Week: 40
Requisition ID: 170038212
Other Locations: United States
U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.