U.S. Bank Scrum Master in Owensboro, Kentucky
Elavon is seeking a full-time Scrum Master to help in our enterprise program to replace legacy Customer service systems with the Salesforce Service Cloud platform. We offer a highly competitive salary, benefits, and 401k.
Own and Account for the implementation of 1-2 scrum teams. Work within a cross-functional team in an Agile/SCRUM development cycle to deliver an integrated Salesforce Service Cloud solution within a SAFe framework.
Strongly serving and supporting the Product Owner and Development Team in their quest to do everything possible to delight customers
Providing all support to the team using a servant leadership style and leading by example. This person should personify Scrum and Agile.
Guiding and Coaching the Scrum Team and organization on how to use Agile/Scrum practices and values to delight customers
Guiding and Coaching both the Scrum Team and the Development team on how to get the most out of self organization.
Guiding and Coaching both the Scrum Team and the Development team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
Facilitating getting the work done without coercion, assigning, or dictating the work.
Facilitating discussion, decision making, and conflict resolution
Assisting with internal and external communication, improving transparency, and radiating information
Supporting and educating the Product Owner, especially with respect to refining (aka grooming ) and managing the product backlog.
First level Scrum Master certification (PSM I, CSM )
Experience playing the Scrum Master role for at least three years for a software development team
Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
The ability to distinguish between what "is Scrum" what is "not Scrum"
Ability to develop working relationships across technology and business functional domains
Able to take the core agile/scrum/SAFe values and principles and adopt/adapt them to any environment under unfamiliar circumstances
Bachelor's degree in computer science or related field, or equivalent work experience
Three or more years of experience in Agile technology delivery and tools
Three or more years of Software Delivery Life Cycle (SDLC) experience
One or more years of experience in a Scrum environment, preferably in SAFe, Kanban or financial services industry
CSM (Certified Scrum Master), SA (SAFe Agilist), SSM (SAFe Scrum Master) certifications
Second level Scrum Master certification (PSM II, CSP, SAFe)
Experience playing the Scrum Master role for at least five years for a software development team.
Experience being on multiple Scrum teams in a variety of different contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, etc)
Track record of continued and recent education in Scrum, including training, conferences, user groups, self study, etc.
Knowledge of other approaches discussed in the Agile space: Lean, Scrum, , Kanban, UX/CX, Devops, Innovation Games or Lean Product Discovery, Design Thinking, and various scaling frameworks such as SAFe, LeSS or etc…
Knowledge and/or experience with widely successful Agile technical engineering practices: XP (collective code ownership, refactoring, pair programming, etc) , ATDD, TDD, BDD, Continuous Delivery , , Automation, , Emergent/Evolutionary Design, Exploratory Testing, or etc…
Applicable knowledge of Salesforce or other industry standards or equivalents
Previous experience as a collaborative leader
Excellent communication and mentoring skills
Software design and development
Software change control
IT standards, procedures, policy
System development life cycle
Job: Information Technology
Primary Location: United States
Shift: 1st - Daytime
Average Hours Per Week: 40
Requisition ID: 180030515
U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled