U.S. Bank Recovery Collector in OVERLAND PARK, Kansas

Collects payment on assigned post charge off delinquent accounts by reviewing documentation, contacting customers/clients by telephone and/or written correspondence and arranging payment in full, or repayment schedules, in order to minimize loss to the organization.

Explore your career possibilities at U.S. Bank and join a company that’s as passionate as you are about helping our customers meet their goals and making a difference in the communities we live and work. Our industry-leading financial performance, innovative spirit and best-in-class reputation empower employees to succeed. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Qualifications:

Basic Qualifications

  • High school diploma or equivalent

  • Two to three years of experience in collections and/or customer service activities

Preferred Skills/Experience

  • Good knowledge of loan collection policies and procedures, fair debt collection practices, and related laws

  • Strong customer service/relations skills

  • Ability to identify and resolve exceptions and to organize and interpret information

  • Good verbal and written communication skills

Job: Collections

Primary Location: Kansas-KS-Overland Park

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 180030184

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.