U.S. Bank Quality Control Analyst - Account Maintenance in OSHKOSH, Wisconsin

Monitors and evaluates the quality of work as measured against timeliness, accuracy and productivity standards. Documents quality issues, performance measures and quality improvements for management review. Provides information to assist in giving feedback to employees and in the training of employees. Ensures proper application of and compliance with internal and regulatory standards, guidelines and procedures.

Qualifications:

Basic Qualifications

  • High school diploma or equivalent

  • Six months to one year of experience in quality analysis and measurement activities

Preferred Skills/Experience

  • Basic knowledge and understanding of the products and services applicable to the assigned area

  • Basic knowledge of the productivity and accuracy standards of the assigned area

  • Effective verbal and written communications skills

  • Proficient computer skills, especially Microsoft Office applications

Job: Compliance / Quality Control

Primary Location: Wisconsin-WI-Oshkosh

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 170033824

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.