U.S. Bank Consumer Loan Servicing Specialist 2 - Oshkosh, WI in OSHKOSH, Wisconsin

Performs a variety of clerical duties in conjunction with consumer loan servicing. Maintains loan files and records and prepares various reports. Enters customer payments into the computer to ensure proper documentation, regulatory compliance, and company policies. Posts loan or tax payments to accounts. Processes payoffs. Activates Automated Clearing House (ACH) per customer requests. Makes account corrections to personal customer information such as address. Boards loans to the system. Researches customer requests such as copies of payments, and correcting entries.

Qualifications:

Basic Qualifications

  • High school diploma or equivalent

  • Two to three years of experience in loan servicing activities

Preferred Skills/Experience

  • Basic reading, writing, mathematical and calculator skills

  • Effective verbal and written communication skills

  • Proven customer service skills

  • Ability to identify and resolve exceptions and to interpret data

  • Proficient computer skills, especially Microsoft Office applications

Job: Operations

Primary Location: Wisconsin-WI-Oshkosh

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 180028724

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled