U.S. Bank Consumer Loan Servicing Specialist 2 - Oshkosh, WI in OSHKOSH, Wisconsin
Performs a variety of clerical duties in conjunction with consumer loan servicing. Maintains loan files and records and prepares various reports. Enters customer payments into the computer to ensure proper documentation, regulatory compliance, and company policies. Posts loan or tax payments to accounts. Processes payoffs. Activates Automated Clearing House (ACH) per customer requests. Makes account corrections to personal customer information such as address. Boards loans to the system. Researches customer requests such as copies of payments, and correcting entries.
High school diploma or equivalent
Two to three years of experience in loan servicing activities
Basic reading, writing, mathematical and calculator skills
Effective verbal and written communication skills
Proven customer service skills
Ability to identify and resolve exceptions and to interpret data
Proficient computer skills, especially Microsoft Office applications
Primary Location: Wisconsin-WI-Oshkosh
Shift: 1st - Daytime
Average Hours Per Week: 40
Requisition ID: 180028724
U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled