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U.S. Bank Fleet Maintenance Relationship Manager in MINNEAPOLIS, Minnesota

Grows and expands existing business account relationships and achieves increased profitability within the assigned client portfolio. Identifies opportunities to increase the use of the U.S. Bank Voyager Maintenance Solution program based on knowledge of clients, markets, products and services. Makes sales presentations and system demonstrations to existing clients informing them of benefits of using the program to meet the client’s vehicle maintenance needs with an innovative card less solution. Implements and maintains an effective telephone- sales calling plan to add vehicles to the program and to train Fleet Managers and drivers.

An experienced sales consultant responsible for developing increased profitability for existing accounts requiring solid experience in handling large and complex accounts and dealing with senior management of clients. Identifies business opportunities and sells products and services to the large, complex, highly sensitive and important accounts. Exercises a great deal of judgment and has decision-making authority that can have a significant impact on the business unit. Identifies business opportunities based on comprehensive knowledge of clients, marketing, products and services. Participates in the development and execution of the organization’s sales plan; including prospecting, direct calling and sales presentations and providing feedback on the market to the business unit for planning development purposes. The majority of selling and servicing time is spent in telephone contact with the client or prospect. Clients are often nationally based with multiple locations requiring some travel. Grows and expands existing business account relationships and achieves increased profitability within the assigned client portfolio. Identifies opportunities to increase the use of the U.S. Bank Voyager Maintenance Solution program based on knowledge of clients, markets, products and services. Makes sales presentations and system demonstrations to existing clients informing them of benefits of using the program to meet the client’s vehicle maintenance needs with an innovative card less solution. Implements and maintains an effective telephone- sales calling plan to add vehicles to the program and to train Fleet Managers and drivers.

An experienced sales consultant responsible for developing increased profitability for existing accounts requiring solid experience in handling large and complex accounts and dealing with senior management of clients. Identifies business opportunities and sells products and services to the large, complex, highly sensitive and important accounts. Exercises a great deal of judgment and has decision-making authority that can have a significant impact on the business unit. Identifies business opportunities based on comprehensive knowledge of clients, marketing, products and services. Participates in the development and execution of the organization’s sales plan; including prospecting, direct calling and sales presentations and providing feedback on the market to the business unit for planning development purposes. The majority of selling and servicing time is spent in telephone contact with the client or prospect. Clients are often nationally based with multiple locations requiring some travel.

Typically requires a bachelor’s degree or equivalent and 9-11 years of relevant work experience.

ESSENTIAL FUNCTIONS:

  1. Contacts existing customers to add vehicles to and encourage the use of the Voyager Maintenance Solution.

  2. Prepares and presents sales presentations and systems demonstration that explains services offered and recommends use of the program and accepting merchant location which would benefit fleet clients.

  3. Achieves individual business development goals, including adding vehicles and spend, calling activity and business retention quotas.

  4. Identifies prospects and referral sources for adding vehicles to the program through the existing client organization’s internal network and through external sources.

  5. Maintains required subject expertise including product knowledge, fleet card and fleet maintenance programs, general organization practices, policies and procedures and knowledge of technological advances applicable to product lines and services.

  6. Establishes and maintains good public relations with the program stakeholders and referral partners to enhance the program’s image and develop new business; maintains contact with other internal referral sources to facilitate cross selling opportunities, often conducting joint calls with other business development and referral partner sales teams.

  7. Maintains frequent contact and follow-ups with clients to make sure all needs are being met.

  8. Assists in client set up and ensures the proper implementation of the Voyager Maintenance Solution.

  9. Assists in the design and development of strategic marketing plans which fulfill specific customer needs to promote the program.

  10. Assists management in developing a market strategy and in setting sales objectives. Responsible for meeting or exceeding set revenue goals.

  11. Assists management in the development of new services or the modification of existing services.

  12. Establishes and maintains internal relationships within the organization to facilitate an effective program.

  13. Identifies opportunities to cross-sell other U.S. Bancorp products and services.

  14. Actively ensures compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures. Actively participates in any required corporate and business line training in these areas. Follows account opening procedures and understands and follows internal suspicious activity referral requirements and processes, as required for this position. Actively works with customers to understand each customer's normal account activity, as appropriate for this position.

Qualifications:

The candidate needs a thorough level of knowledge of commercial payments products and fleet maintenance program, as well as well-developed sales and new business development skills. Strong customer service / relations skills, excellent oral and written communication skills. Knowledge of the organization and its products, services, and operations. Thorough knowledge of product marketing, client service issues and organization operations. Strong marketing, business development and negotiating skills, emphasizing the development of sales strategies and goals. Ability to creatively resolve client concerns and issues. Good knowledge of internal and external policies, procedures and operations. Good organizational, problem solving, interpersonal and verbal and written communication skills. Experience and ease working with a new program roll out.

Job: Relationship Management

Primary Location: Minnesota-MN-Minneapolis

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 190015451

Other Locations: IL-IL-Naperville, Colorado-CO-Denver, District of Columbia-DC-Washington, Kansas-KS-Overland Park

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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