U.S. Bank Customer Due Diligence Operations Center SWOT Team Lead in MINNEAPOLIS, Minnesota

Job Summary:

This individual will lead and manage a team of contractors performing various research associated to Customer Due Diligence and Customer Identification Program information supporting multiple Business Lines. This individual partners and communicates across the CDDO team, BL Financial Crimes Compliance (FCC) teams, and validation teams. This position reports directly to the SWOT Operations Manager.

Job Responsibilities:

Incumbent has an advanced understanding of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business. Job scope and complexity of assigned business is broad and very complex. This role has an advanced understanding of the business line’s operations, products/services, systems and associated risks/controls. They may lead reporting, testing/monitoring, exception/resolution activities and providing guidance. They are responsible for training lower level and new staff. They typically interact directly with department managers requiring an advanced level of presentation and relationship building skills. This position will also have occasional exposure to regulatory agencies. Incumbent has a bachelor’s degree, applicable professional certifications and five to seven years applicable experience.

The SWOT Team Lead has direct responsibility for a team of contractors to perform the following key responsibilities:

  • Manages daily volume to ensure reviews are completed timely and in accordance with the Enterprise Financial Crimes Compliance Know Your Customer Policy and operational procedures

  • Ensures the active identification, response and / or escalation of risks as appropriate

  • Coach and develop the team through the use of QC feedback and scorecards to address systemic issues or individual analyst performance.

  • Influence operational process designs and procedures that will drive operational efficiencies while maintaining effective risk management

  • Provide daily, weekly and monthly reporting of activity


Basic Qualifications :

  • Bachelor's degree, or equivalent work experience

  • Five to seven years of banking experience, specializing in risk management, BSA/AML, and/or operational team management.

  • Knowledge of business line processes, products/services, systems, and associated risks and controls specifically related to financial crimes.

Additional Skills/Experience:

  • CAMS Certification

  • Knowledge of current applicable laws, regulations, financial services, and regulatory trends and emerging risks.

  • Ability to manage several projects and programs of varying complexity.

  • Strong leadership, communication, and people management skills.

  • Strong written and verbal communication skills – balanced, clear, and customized for the audience.

  • Self-starter, continuous improvement skills, and an effective problem solver and negotiator.

  • Effective communication skills

Job: Risk/Compliance/QC/Audit/Fraud

Primary Location: Minnesota-MN-Minneapolis

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 180024799

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled