U.S. Bank Mutual Funds Specialist 3 - Milwaukee, WI in Milwaukee, Wisconsin
Responsible for the analysis and processing of a variety of complex mutual fund transaction requests for mutual fund companies and their shareholders; including new account set ups, purchases, redemptions, exchanges, and account maintenance within client standards for productivity and accuracy. Provides and responds to telephone inquiries from existing shareholders, institutional clients, and broker/dealers regarding transaction requests and specific account information. Analyzes and enters trade cancellations, account corrections, dividend and capital gain corrections, check stops and rebooking trades due to pricing errors. Processes conversions, de-conversions and fund liquidations. Researches shareholder requests to ensure compliance with SEC, STA, and internal policies and procedures.
High school diploma or equivalent
Minimum one year of related work experience, such as accounting/financial transactions and customer service
Ability to collect, interpret, and apply diverse client/fund information and regulatory guidelines
Ability to perform multiple tasks in a dynamic working environment with minimal supervision
Effective verbal and written communication skills
Proficient mathematical and computer skills
Excellent customer service skills
Job: Relationship Support
Primary Location: United States
Shift: 1st - Daytime
Average Hours Per Week: 40
Requisition ID: 180030574
U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled