U.S. Bank Customer Care Rep 2 - Equipment Finance Marshall MN in MARSHALL, Minnesota
Demonstrate a commitment to provide the highest level of customer experience for all U.S Bank customers, both internal and external. Maintain and support both U.S. Bank customers and team members working towards the same common goal of providing service second to none. Works directly with customers’ account, inquiries and any items directly related to their U.S Bank relationship to promote customer satisfaction and loyalty.
Provides high quality customer service by responding to telephone inquiries, customer requests and problems. Researches and resolves problems and errors. Cross sells products and services or refers customers to appropriate sales staff.
High school diploma or equivalent
Two to four years of experience in a customer service position
Excellent verbal, written, and interpersonal communication skills
Proven customer service and problem resolution skills
Proficient computer skills, especially Microsoft Office applications
High level of attention to detail
Able to work independently or with a team
Job: Customer Service / Call Center
Primary Location: Minnesota-MN-Marshall
Shift: 1st - Daytime
Average Hours Per Week: 40
Requisition ID: 170034599
U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.