U.S. Bank Account Manager 1 in KNOXVILLE, Tennessee
Builds and maintains effective long-term relationship and a high level of satisfaction with assigned client accounts. Interacts with clients and other departments to constantly improve operational standards and support client needs by contributing to strategic plans and reviews; implementing production, productivity, quality, and customer service performance standards; continually evaluating processes and procedures; making recommendations for process improvement and communicating to the client as appropriate; and providing training to clients as needed. Exercise judgment and make decisions that have positive operational impacts on the business line.
Bachelor's degree, or equivalent work experience
Zero to one year of client management experience
General awareness of business, financials, products/services and the market
Emerging relationship building and selling skills
Strong problem-solving skills
Basic knowledge of account management, project management, operations and logistics
Ability to manage multiple tasks/projects and deadlines simultaneously
Proven customer service/relations skills, including situational leadership and dispute/conflict resolution
Strong presentation, interpersonal, verbal and written communication skills
Job: Relationship Management
Primary Location: Tennessee-TN-Knoxville
Shift: 1st - Daytime
Average Hours Per Week: 40
Requisition ID: 180022093
U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.