U.S. Bank Account Manager 1 in KNOXVILLE, Tennessee

Builds and maintains effective long-term relationship and a high level of satisfaction with assigned client accounts. Interacts with clients and other departments to constantly improve operational standards and support client needs by contributing to strategic plans and reviews; implementing production, productivity, quality, and customer service performance standards; continually evaluating processes and procedures; making recommendations for process improvement and communicating to the client as appropriate; and providing training to clients as needed. Exercise judgment and make decisions that have positive operational impacts on the business line.

Qualifications:

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • Zero to one year of client management experience

Preferred Skills/Experience

  • General awareness of business, financials, products/services and the market

  • Emerging relationship building and selling skills

  • Strong problem-solving skills

  • Basic knowledge of account management, project management, operations and logistics

  • Ability to manage multiple tasks/projects and deadlines simultaneously

  • Proven customer service/relations skills, including situational leadership and dispute/conflict resolution

  • Strong presentation, interpersonal, verbal and written communication skills

Job: Relationship Management

Primary Location: Tennessee-TN-Knoxville

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 180022093

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.