U.S. Bank MAP Specialist 2 in IRVING, Texas

Providing borrowers a single point of contact while the borrower is working through a loss mitigation option or in an active foreclosure status. Facilitates borrowers' assistance programs by helping them understand options available to them. Verbally provides information to borrowers on updates to loss mitigation and foreclosure decisions. Acquires additional information and documentation needed from borrowers for retention and disposition options. Studies and abides by all regulatory and compliance requirements.


Basic Qualifications

  • High school diploma or equivalent

  • Four or more years of experience in clerical or administrative activities

Preferred Skills/Experience

  • Ability to identify and resolve issues/exceptions and interpret/analyze data under minimal supervision

  • Ability to research and manage multiple projects and deadlines simultaneously

  • Proficient PC skills, particularly word processing, spreadsheet and data base software

  • Effective verbal and written communication skills

  • Ability to acclimate to an ever changing environment

Job: Operations

Primary Location: Texas-TX-Irving

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 180022701

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.