U.S. Bank Jobs

Job Information

U.S. Bank Telecom CSR 2 in ENGLEWOOD, Colorado

Provides quality support to users by responding to end user inquiries and resolving problems associated with telecommunications networks, computer hardware and core business applications. Isolates problem source and works with the internal telecommunications, system operations, application development and vendors to resolve problems. Follows up with users to ensure problem resolution. Develops and maintains documentation of all activities.

Qualifications:

Basic Qualifications

  • High school diploma or equivalent

  • One to two years of experience in the telecommunications or applications programming field or job related experience

Preferred Skills/Experience

  • Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

  • General knowledge and understanding of the technical aspects of telecommunications equipment, systems and vendor capabilities

  • Ability to manage multiple tasks/projects and deadlines simultaneously

  • Good verbal and written communications skills

Job: Information Technology

Primary Location: Colorado-CO-Englewood

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 190022058

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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