U.S. Bank Senior Process Automation Analyst in Cincinnati, Ohio

Senior Process Automation Analyst will create and maintain automation (routines/programs) solutions. Solutions will include defining, designing, developing, implementing, and maintaining automations/robots, in a professional consultative project delivery environment.

Responsibilities / Duties

• Partner with internal and external stakeholders to identify automation opportunities by analyzing processes and assessing feasibility for automation

• Analyze, understand, and document the business processes in detail

• Participate in various types of interviews, meetings or workshops to define, design and configure automation solutions

• Create and maintain solution documentation

• Create and document test procedures and scenarios prior to launching User Acceptance Testing (UAT)

• Support business teams in testing activities, including integration testing, end-to-end (business process) testing and UAT

• Problem-solve issues that arise in day-to-day running of automation processes and provide timely responses and solutions as required

• Support the APA COE Lead throughout the project and automation lifecycles

• Communicate any identified and potential risks and issues to APA COE Lead accordingly and provide actionable inputs to mitigate

• Support QA, Testing and audit activities as needed


Basic Qualifications

-Bachelor's degree or equivalent work experience

-At least 7 years experience with developing and implementing applications.

Experience Required

• 2 – 4 Years of programmer and/or analyst experience with supply chain/finance/administrative business processes, systems and applications of varying scope and complexity

• 2 Years of hands-on experience in developing macros or automation tools

• Experience with systems development life cycle and structured programming methods (both traditional and agile), including requirements definition, solution design, program development, testing, documentation, training, deployment, operations, support and maintenance

• Track record of meeting and/or exceeding established client, project and performance goals

• Track record of working on projects to success within established timelines and budgets

• Exposure to performance measurement and continuous improvement (Lean / Six-Sigma)

• Ability to work independently, or in groups

• Ability to work well with business analysts, programmers, vendors and end users in cross functional teams

Critical Skills / Knowledge

• Strong problem solving and troubleshooting skills

• An understanding of workflow based logic; ability to both understand a business process from a workflow diagram or procedural documentation

• Excellent interpersonal communications skills; able to effectively communicate and build relationships with end users, peers, management and third parties

• Positive “glass half-full” attitude, pleasant to work with, focused on customer satisfaction

• Excellent facilitation skills working with both internal and external parties

• Strong verbal and written communications skills, articulate, speaks and writes English well

• Self-starter, comfortable working in a busy and dynamic environment with competing priorities

• Knows how to prioritize requests effectively and efficiently and work with a sense of urgency

• Projects an image of professionalism and enthusiasm

• Proactive, persistent and dependable

Job: Information Technology

Primary Location: United States

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 170027300

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.